We have partnered with our client in their search for a Delivery Manager, Ecommerce.
Key Duties and Responsibilities
Delivery Management
- Partner with product management and tech leadership on prioritization and capacity planning to establish sprint and release goals focused on business outcomes and value.
- Lead backlog management activities to ensure items are prioritized, labeled, refined, and ready for development teams.
- Oversee key sprint ceremonies including planning, backlog refinement, retrospectives, and standups.
- Collaborate with development teams to maintain momentum, address blockers, and ensure smooth sprint closures.
- Monitor delivery activities for efficiency.
- Manage vendor delivery teams, advising on process improvements and client engagement for accountability and visibility.
Planning
- Coordinate and lead large planning and solutioning sessions with cross-functional teams.
- Facilitate design and solution discussions, dependency mapping, and story mapping.
- Assess tooling capabilities for efficiency and usability.
- Lead automation of manual processes in Jira/ADO/Wiki to streamline reporting and activities.
- Partner with PMO on reporting and planning deliverables.
Change Management
- Champion and enforce change management processes in partnership with the digital workforce team.
- Minimize emergency changes and work with service management to identify improvement opportunities.
- Lead change ticket creation, ownership, and CAB presentations.
Release Management
- Develop and implement release strategies within the digital environment.
- Oversee deployments to staging and production.
- Review release items, dependencies, risks, and impacts, ensuring readiness.
- Improve release activities continuously.
- Communicate release notes and facilitate deployments.
Reporting
- Establish metrics and reporting processes for sprint progress and release statistics.
Required Skills and Qualifications
- 8+ years in digital delivery management or similar roles.
- Experience with Agile/Scrum methodologies.
- Strong communication skills and ability to operate in a matrixed environment.
- Proven track record of achieving targets and goal orientation.
- Excellent presentation and verbal/written communication skills.
- Curious mindset with a desire to learn.
- Experience managing third-party vendors.
Position Details
- Title: Delivery Manager, Ecommerce
- Location: Remote
- Compensation: $70-$75/hour
Note: This job posting is active and not expired.