Delivery Manager

ParTech, Inc.; United States; Híbrido; USD 85.000 - 100.000; Jornada completa

Descripción de la vacante

PAR Technology Corporation in the United States seeks a Delivery Manager to lead delivery and deployment of Par Retail’s Platform for customers. You will coordinate across Engineering, Product, Customer Success, and third parties to ensure on-time, high-quality delivery.

Ideal candidates bring 3+ years of Agile Delivery and 3+ years in technology project delivery, with strong communication and stakeholder management.

Formación

• 3+ years delivering software projects using Scrum, Kanban, or SAFe.
• Experience delivering retail or payments software is a plus.
• Strong communication and stakeholder management.
• Proficient with Jira/Confluence.
• Certifications like CSM, CSP, SAFe or PMP are advantageous.

Responsabilidades

• Lead end-to-end delivery for projects on PAR Retail Platform.
• Facilitate workshops and cross-functional meetings.
• Own scope, timeline, budget, and quality.
• Build relationships with customers and internal teams.
• Identify risks and drive mitigation.
• Provide regular status reporting.
• Manage multiple concurrent projects.
• Navigate ambiguity in a fast-paced environment.

Conocimientos

Agile Delivery

Technology/Software Project Delivery

Communication

Problem Solving

Self-Management

Time Management

Educación

CSM

CSP

SAFe

PMP

Herramientas

Jira

Confluence

Descripción del empleo

Ready to make an impact? Explore our open roles and find your place at PAR. Together, we’re shaping the future while living our values every step of the way.

We take charge – every problem has an owner.

Deliver Outcomes

The scoreboard matters – effort must yield a “W”.

Win Together

We generate collective wins for our customers, employees, shareholders and community.

Never Settle

We are drivers, forever disrupting the status quo.

For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed

We believe by committing to these values (and more) we can build a cultural moat that, combined with our product moat, will create years of long-term success

What to Expect During the Interview Process

Technical Roles

• Key Stakeholders’ Interview
• Opportunity to meet with a member of executive leadership—applicable for certain roles or levels during the interview process.
• Candidates may be invited to showcase their technical skills and expertise through a project or technical assessment.

Non-Technical Roles

• Key Stakeholders’ Interview
• Opportunity to meet with a member of executive leadership—applicable for certain roles or levels during the interview process.

We Can’t Wait to Meet You!

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PAR is a Technology Industry Top Workplace

Come Work at PAR!

Delivery Manager

Location

Full time

Location Type

Remote

Department

Services & Support

Compensation

• $85K – $100K

The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our “Better Together” ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn , X (formerly Twitter) , Facebook , and Instagram .

Position Description:

PAR Retail, A PAR Technology product, partners with convenience and fuel retailers to build customer loyalty strategies that drive business outcomes.

The Delivery Manager will be responsible for leading delivery and deployment of Par Retail’s Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail’s Customers.

Position Location:

Reports To:

This position reports to the Principal Delivery Manager.

What We’re Looking For:

At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies

At least 3 years of Technology/Software Project Delivery experience

Certification(s) a plus: CSM, CSP, SAFe, or PMP

2+ years of experience using Jira and Confluence

Results oriented collaborative team player with a keen ability to demystify and streamline processes

Experience in the retail and/or payments industry is a plus

Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels

Excellent problem-solving and analytical skills

Self-driven with the ability to work in a self-guided manner

Great organization skills with the ability to manage competing priorities

Unleash your potential: What you will be doing and owning:

Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward

Own end-to-end delivery for your projects — accountable for scope, timeline, budget, and quality across the full project lifecycle

Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery

Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments

Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery

Keep stakeholders informed through clear, regular status reporting, and elevate issues with proposed paths forward when needed

Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details

Navigate ambiguity and bring clarity in a fast-paced environment where change is constant

Drive toward measurable delivery outcomes — predictability, on-time delivery, and customer satisfaction

Perform other duties as required

Interview Process:

Interview #1: Video Interview with Talent Acquisition Team (via MS Teams)

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

Interview #4: Interview with Senior Leader

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [e-mail] . If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.