Delivery Manager

George Jon; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Delivery Manager to lead client projects and ensure successful delivery. This role demands a strong leader with hands-on knowledge of infrastructure and applications, capable of making critical decisions and driving project execution. You will coordinate resources, manage timelines, and maintain project documentation while fostering collaboration among cross-functional teams. If you thrive in a fast-paced environment and have a passion for technology, this remote opportunity offers a chance to make a significant impact on client satisfaction and project success.

Qualifications

• Proven track record managing delivery of infrastructure or technical projects.
• Familiarity with enterprise technologies like VMware and Windows Server.

Responsibilities

• Oversee end-to-end execution of client projects ensuring timely delivery.
• Lead cross-functional delivery meetings to track milestones and address concerns.

Skills

Project Management

Communication Skills

Technical Decision-Making

Attention to Detail

Stakeholder Coordination

Tools

Microsoft Office Suite

ConnectWise

Asana

Job description

RESPONSIBILITIES

The Delivery Manager plays a critical leadership role within the three-person Delivery Management Team, overseeing the end-to-end execution of client projects. This role ensures projects are delivered on time, within scope, and with the right technical resources aligned to meet business outcomes. The ideal candidate brings deep hands-on knowledge of the infrastructure and applications that power GeorgeJon environments including VMware, Windows Server, storage, networking, and disaster recovery platforms. This expertise enables them to independently drive project execution, confidently make or escalate technical decisions, and ensure alignment between client needs and engineering implementation. Delivery Managers act as both project leaders and operational problem-solvers, bridging cross-functional teams to maintain control over scope, timing, and quality. This is remote position.

KEY JOB FUNCTIONS

Serve as the operational lead on assigned delivery projects, ensuring adherence to timelines, scope, and resource requirements.

Monitor and maintain risk and issue registers, escalating blockers appropriately and driving resolution.

Lead cross-functional delivery meetings with clients and internal stakeholders to track milestones, flag concerns, and communicate status.

Coordinate the assignment of appropriate engineering resources, ensuring skillset alignment with technical project requirements.

Make or facilitate decisions on technical issues during delivery, collaborating with engineering and infrastructure teams.

Enforce project scope boundaries and lead the change control process when requirements shift.

Maintain accurate project documentation including decisions, timelines, risks, and deliverables.

Ensure consistent progress reporting to internal stakeholders, including delivery leadership and executive sponsors.

Conduct or support project retrospectives to identify improvement areas and capture institutional knowledge.

ADDITIONAL DUTIES & RESPONSIBILITIES

Track and report on project health, risks, and delivery metrics across the project portfolio.

Drive delivery process improvements to support scalability and efficiency.

Assist in onboarding new delivery team members or engineers by sharing delivery practices and expectations.

Partner with resource managers and team leads to proactively plan staffing based on project forecasts.

Contribute to the development and evolution of delivery frameworks, workflows, and internal documentation standards.

REQUIRED SKILLS & ABILITIES

To perform this job successfully, the applicant must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proven track record managing the delivery of infrastructure or technical projects, preferably in on-premises environments.

Familiarity with enterprise technologies including VMware, Windows Server, Active Directory, disaster recovery, and networked storage.

Excellent project governance skills, including timeline management, escalation handling, and stakeholder coordination.

Strong communication and interpersonal skills with the ability to drive cross-functional accountability.

Confidence in navigating technical topics and facilitating decision-making alongside engineers and architects.

Experience tracking project progress in service management or project management systems.

High attention to detail with the ability to manage multiple complex projects simultaneously.

Skilled in Microsoft Office Suite, including Excel and Teams; familiarity with tools like ConnectWise, Asana, or similar is a plus.

Self-motivated, adaptable, and effective in fast-paced, high-performance environments.