PDS: Delivery Manager

PDS Tech Commercial, Inc.; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Delivery Manager, where you will lead a dynamic recruitment team. This role focuses on enhancing performance and driving profitability while maintaining team cohesion. You'll provide training, set goals, and monitor production metrics to ensure success. With a commitment to quality customer service and a supportive work environment, you will thrive in a culture that values diversity and inclusion. This is your chance to make a significant impact in a global organization dedicated to empowering its employees and fostering their growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Community Service Day

Paid Parental Leave

Wellness Plans

Qualifications

• 3-5 years in recruiting or staffing agency experience.
• 1 year of team lead or management experience required.

Responsibilities

• Provide training and coaching to recruitment team.
• Set production metrics and conduct regular team meetings.

Skills

Effective Communication

Problem Analysis

Client Focus

Team Leadership

Time Management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

PDS: Delivery Manager

United States

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Job ID NA05252
Primary Location United States
Business Unit Adecco
Department Business Operations
Work ModeRemote

About the role

The primary objective of the Recruiting Manager role is to provide general oversight and guidance to the recruitment team, with the goal of enhancing performance, driving individual profitability, and maintaining a team cohesion. The successful Recruiting Manager will lead a team of staffing professionals in recruitment, order management, and excellent customer service.

What you'll be doing

* Provide on-the-job training, coaching, daily oversite of production, and monitoring of activities

* Set individual goals with recruiters and clarifying expectations

* Set and maintain production metrics/KPI's (calls, external submittals, and placements)

* Conduct regular meetings with team members to discuss successes and address areas of improvement

* Serve as a point of escalation for team member issues

* Provide ongoing training for new recruiters by assisting with candidate screening, development of search strings, and priority management

* Evaluate metrics/KPI's and forecasting for month end/quarter end

* Lead by example by producing at or above same metric levels/KPI's

* Provide team feedback, metrics, and progress reports to the Management Team

* Assist in interviewing new internal candidates and make hiring and termination recommendations to the Managing Director

* Maintain and uphold professionalism within the team

* Continue to support and grow accounts from staffing and account management

About you

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

* Three to five years of progressive experience in a recruiting or staffing agency

* At least one year of team lead or management experience

* Demonstrated experience in the development and management of a recruitment team

* Knowledge and understanding of commission structures and recruiting metrics

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

* Skilled in communicating effectively verbally and in writing.

* Ability to establish and maintain effective working relationships.

* Troubleshooting and problem analysis.

* Ability to adapt to changes in the business environment quickly.

* Ability to focus on client needs with a commitment to quality and customer service.

* Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.

* Ability to interpret and understand employment-related laws, rules and regulations.

* Knowledge of and the ability to utilize basic technology and online tools.

* Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

Why choose us?

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

Posting date: 04-16-2025

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