Delivery Manager

Frank Beverage Group

Sussex (WI)

On-site

USD 90,000 - 110,000

Full time

6 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Great work environment

Paid Time-Off

Health Insurance

Dental Insurance

401k Savings Plan

Company Paid Life, Short Term and Long

Term Disability Insurance

Flexible Spending Benefits

Job summary

Frank Beverage Group, Sussex, WI, is hiring a Delivery Manager to lead the delivery department and ensure on-time, accurate product deliveries while upholding brand standards and company policies.

The role emphasizes team leadership, route optimization, safety compliance, and collaboration with fleet and cross-functional teams. CDL is required, with a focus on performance and training.

Qualifications

Minimum of 3–5 years in logistics or related field with supervisory experience.
Beverage industry experience preferred.
Class A CDL required.
Strong knowledge of route logistics and scheduling.
Experience leading multi-functional teams.
Proficiency in logistics software and reporting tools.

Responsibilities

Manage driver supervisors and delivery team to ensure timely and accurate deliveries.
Collaborate with Fleet Manager to maintain delivery equipment.
Lead hiring and staffing, including seasonal needs.
Ensure thorough role-based training for delivery personnel.
Improve delivery operations: routing, service, staffing, efficiency.
Ensure compliance with Safety, OSHA, DOT, FMCSA, and policies.
Review daily delivery schedules with routing coordinator for efficiency.

Skills

Team leadership

Strategic execution

Data analysis

DOT/OSHA/FMCSA

Customer focus

Communication

Operational agility

Coaching

Route planning software

Multi-tasking

Adaptability

Tools

Bizstride

Geotab

Lytx

Microsoft Office

Job description

Description

Join the Frank Beverage Group Family of Companies! Frank Beverage Group is a family-owned and operated beer, wine and spirits distributor who stands for quality, excellence & a classic yet transformational brand that our customers can count on year after year. We hire exceptional people who will lead & make learning part of their own career journey. From distribution to marketing, from sales to service, inspiration can be found in many of our career positions.

Frank Beverage Group offers a great working environment & benefit program to full time employees:

Great work and social environment

Paid Time-Off

Health Insurance

Dental Insurance

401k Savings Plan

Company Paid Life, Short Term and Long Term Disability Insurance

Flexible Spending Benefits

And more!

Compensation:

Starting at $90,000.00 per year and is based on experience.

Beer Capitol in Sussex, WI is now hiring for a Delivery Manager. The Delivery Manager role provides strategic and operational leadership for the delivery department. This role ensures products are delivered, merchandised, and presented in accordance with customer and job performance expectations, brand standards, and company policies. This position is responsible for executing effective delivery strategies; ensuring department supervisors maintain accountability of driver performance, service expectations, and training; utilize efficient decision-making regarding resource management; and develop and maintain strong working relationships with other business units and leaders. The Delivery Manager supports and drives a positive and productive work culture through the delivery team levels by using effective planning, communication, and teamwork. This position oversees location routing and logistics activities that form the day-to-day go-to-market strategy for the delivery team. The Delivery Manager will also consistently evaluate delivery tasks, customer service needs, staffing requirements, and available equipment resources.

Responsibilities:

1. Manage driver supervisors and the delivery team to ensure products are delivered accurately and on time, serving as an escalation point for issues beyond the driver supervisors’ scope.

2. Collaborate with the Fleet Manager to ensure delivery equipment is well-maintained and operational.

3. Lead the hiring and selection process for delivery personnel and manage department headcount, including seasonal personnel needs.

4. Ensure all drivers and department personnel receive thorough and consistent role-based training by knowledgeable department leaders.

5. Identify and implement improvements in delivery operations to include routing, customer service, staffing, and employee relations to increase efficiency and effectiveness.

6. Ensure compliance with company and regulatory policies (Safety, OSHA, DOT, FMCSA, Employee Handbook, and Driver Policy).

7. Review and adjust delivery schedules daily in collaboration with the routing coordinator, ensuring efficient routes and balancing driver hours, mileage, and available help if needed.

8. Work with department leadership to coordinate and holiday, off-day, and urgent delivery schedules.

9. Act as a liaison between the delivery department and other departments, facilitating problem resolution and addressing company needs.

10. Conduct and lead regular driver meetings.

11. Monitor the operating and safety effectiveness of the delivery department using installed vehicle hardware (Lytx, Geotab), and provide any recommended changes, coaching, and accountability for trends and events deemed unsafe to leadership or department personnel.

12. Assist with training personnel in the use of pallet jacks and other equipment, both within and outside the delivery department.

13. Manage and approve department payroll, work hours, absences, and overtime accumulation.

14. Identify and institute problem resolution strategies for both internal and external sources.

15. Allocate resources based on company needs, assigning tasks beyond traditional department schedules.

16. Oversee the annual performance review process for the delivery team.

17. Develop and assign content for professional growth and continued education for delivery personnel.

18. Perform special assignments as needed, potentially including after-hours issue resolution and management requests.

19. Perform additional duties as assigned.

Skills and Abilities:

1. Demonstrated ability to lead and manage teams, including people leaders, and drive performance through effective coaching and mentorship.

2. Ability to turn high-level strategic goals into practical, tactical initiatives that align with day-to-day operations.

3. Proficient in analyzing operational data to identify trends, diagnose challenges, and drive improvements in delivery efficiency and labor utilization.

4. Solid working knowledge of DOT, OSHA, FMCSA, and other safety regulations relevant to delivery and retail operations.

5. Strong focus on customer satisfaction with a commitment to resolving issues and delivering consistent, quality service.

6. Excellent interpersonal, written, and verbal communication skills with the ability to influence across all levels of the organization.

7. Skilled in navigating operational and personnel challenges, making sound decisions quickly and confidently.

8. Comfortable with having difficult conversations and applying strategies to coach up department leaders and personnel while balancing team accountability.

9. Comfortable with route planning software (e.g., Bizstride), fleet systems (e.g., Geotab, Lytx), as well as Microsoft Office Suite (Excel, Outlook, Teams, PowerPoint).

10. Proven ability to manage multiple priorities in a fast-paced environment, while maintaining attention to detail and deadlines.

11. Flexible and responsive to shifting business needs, customer demands, and seasonal volume fluctuations.

Qualifications:

1. Minimum of 3-5 years of progressive experience in logistics, distribution, retail operations, or related field, with supervisory or multi-unit leadership experience required.