Delivery Manager

Klarna; New York (NY); On-site; USD 151,767 - 169,979; Full time

Job summary

A leading fintech company is looking for a Delivery Manager in New York. You will ensure smooth integrations of products, manage multiple partners, and collaborate closely with internal teams. The ideal candidate has 3+ years of experience in software solutioning, excellent communication skills, and a passion for problem-solving. Full-time position with a competitive salary range of $151,767.00 to $169,979.00 per year.

Qualifications

• 3+ years of experience in software solutioning or system integration.
• Proven track record of building solutions with structured approaches.
• Excellent written and verbal communication skills.

Responsibilities

• Support the management of multiple partners and projects.
• Collaborate with internal teams to define solutions.
• Ensure high-quality integrations and manage reported issues.

Skills

Software solutioning or system integration

Analytical approach

Excellent communication skills

Familiarity with e-commerce shop systems

Self-motivated

Job description

Apply for the Delivery Manager role at Klarna

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This range is provided by Klarna. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$151,767.00/yr - $169,979.00/yr

What You Will Do

You will be responsible for ensuring our partners have a smooth experience while implementing our products and solutions, guaranteeing high-quality integrations. Working closely with our partners and Klarna’s product and engineering teams, you will deepen your knowledge of the e-commerce and payments industry, as well as the underlying system and vendor landscape. Your insights will be invaluable in providing feedback on Klarna’s products.

• Support the management of multiple partners and concurrent projects.
• Maintain integrations and troubleshoot issues, providing operational support as needed.
• Collaborate with other internal teams to define the overall solution and scope of partner integrations.
• Drive priorities for the development team aligned with solution design and scope.
• Understand Klarna products’ architecture and design to support successful integrations.
• Ensure Klarna quality standards are exceeded for partner integrations.
• Manage reported issues and coordinate their resolution.
• Set standards and processes for best practices in partner integrations.
• Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
• Communicate with our distribution partners via messaging, phone, video call, email, and on-site during workshops and demos.
• Use Klarna tools to communicate and coordinate across various teams.

Who You Are

• 3+ years of software solutioning or system integration experience.
• Proven track record of building solutions and achieving goals with a structured and analytical approach.
• Excellent written and verbal communication skills.
• Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
• Self-motivated individual who takes ownership and drives solutions.

Awesome to Have

• Exceptional listening and communication skills for different audiences.
• Ability to handle client situations confidently and humbly based on facts.
• Genuine curiosity and strong technical understanding.
• Passion for solving problems.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Software Development

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