Delivery Lead - MarTech Platforms

Accenture PLC; Washington (District of Columbia); On-site; USD 130,000 - 190,000; Full time

Job summary

Accenture is seeking a Delivery Lead to oversee end-to-end delivery of MarTech platforms, including marketing clouds and content management, for global clients. You will drive cross-functional collaboration, ensure program health, and align with client goals.

You will manage onshore/offshore teams, budgets and risks, applying Agile and Waterfall methods to complex programs while maintaining a focus on value delivery and client satisfaction across continents.

Qualifications

• 7+ years leading marketing platforms delivery.
• Experience with major marketing clouds (Adobe/Salesforce/SAP).
• Experience delivering AI Marketing projects.
• Bachelor's degree or higher required.
• Proficiency in both Agile and Waterfall SDLC.
• Strong leadership and communication in global programs.

Responsibilities

• Lead end-to-end delivery lifecycle for marketing, commerce and content solutions.
• Manage client relationships, budgets, resourcing and project health.
• Plan with Agile approach; coordinate onshore and offshore teams.
• Define requirements and translate to epics and user stories.
• Contribute to solution plans and migration/ rollout strategies.
• Engage stakeholders on business cases, funding and timelines.

Skills

Leadership

Program Management

Agile SDLC

Waterfall SDLC

Stakeholder mgmt

Education

Bachelor's degree or higher

High school diploma or GED

Tools

Adobe Experience Cloud

Salesforce Marketing Cloud

Salesforce Data Cloud

Oracle Marketing Cloud

SAP Marketing Cloud

Job description

English-1st. Relocation-friendly. Curated daily by Imagine.

43,128 Jobs at 98 Companies

Delivery Lead - MarTech Platforms

Accenture

Delivery Lead - MarTech Platforms

Delivery Lead Senior Manager | Senior Level | Full time

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You are:

We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Marketing Technology, Commerce and Content Management programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines.

The work:

Work in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale marketing, commerce and content solutions

Develop strong working relationships with the senior management team and identify follow-on project opportunities

Plan and estimate delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning

Manage day-to-day on-shore and off-shore project teams during the project lifecycle

Manage the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories

Manage and contribute to solution plan definition

Manage and contribute to development of the platform migration and global roll out strategy and execution

Interact with client stakeholders for business justification, funding, scope and timeline

Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Here’s what you’ll need:

Minimum 7+ years of experience leading the successful delivery of Marketing platforms projects

5+ years of experience implementing comprehensive marketing suites such as Adobe Experience Cloud (AEM, AEP), Salesforce Marketing Cloud, Salesforce Data Cloud, Oracle Marketing Cloud, SAP Marketing Cloud

1+ years of experience delivering AI Marketing projects

A minimum of a high school diploma or GED is required for this position

English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bachelor's degree or equivalent (minimum 12 years) work experience

Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.

Minimum 3+ years of experience delivering projects which have integrated a number of the functional capabilities listed below:

• Customer Data Platform
• Digital Analytics
• Digital Asset Management
• eCommerce
• Integration Platform
• Journey Orchestration
• Marketing Automation
• Search / SEO
• Web Content Management
• Experience with marketing campaign design, implementation and execution
• Experience in algorithmic decisioning or management
• Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
• Strong understanding of PCI/PII security and data privacy requirements
• Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
• Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

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