Delivery Lead: AI & Data Transformation PMO

Blend360; Stamford (CT); On-site; USD 190,000 - 280,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Paid holidays

Commuter benefits

Spending accounts

Life insurance

Disability coverage

EAPs

Job summary

Blend360 is seeking a strategic Delivery Lead/PMO leader to oversee AI, data, customer experience, and digital transformation initiatives. You will bridge business strategy and execution, establishing governance and delivery standards across multiple domains to ensure measurable business value.

You will lead a portfolio from discovery through production launch, coordinating strategy, architecture, data engineering, analytics, AI, and operations while coaching teams for strong, on-time delivery

Qualifications

• Must be willing to commute to Stamford, CT.
• 10+ years of experience in program delivery, PMO leadership, management consulting, digital transformation, data strategy, or technology delivery.
• Hands-on experience with AI readiness, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, or composable data platforms.
• Strong communication and executive presentation skills; able to lead clients through complexity while delivering in detail.
• Strong commercial judgment: experience with estimates, budgets, staffing models, proposals, and statements of work.

Responsibilities

• Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption.
• Establish project charters, roadmaps, governance models, milestones, workstreams, and clear success measures.
• Create and maintain PMO standards, delivery frameworks, RACI models, reporting templates, and stage gates.
• Coordinate teams across strategy, architecture, data engineering, analytics, AI, CRM, MarTech, product, and operations.
• Translate complex business objectives into initiatives, requirements, and priorities that teams understand and can act on.
• Manage risks, issues, dependencies, scope changes, budgets, capacity, and escalations—keeping stakeholders informed.
• Run operating reviews, steering committees, client meetings, status reports, and decision forums.
• Guide initiatives through discovery, assessment, proof of concept, implementation, production launch, and adoption.
• Ensure solutions are practical, scalable, well-governed, and aligned to enterprise architecture and data strategy.
• Support business development, proposals, estimates, statements of work, and client presentations.
• Develop reusable delivery playbooks and improve how teams plan and execute work.
• Coach delivery managers, project managers, and team members to strengthen delivery capability across the organization.
• Track business value: adoption rates, revenue impact, retention, efficiency gains, cycle time improvements, data quality, and customer experience outcomes.

Education

Bachelor's degree or equivalent professional experience

Job description

Blend360 is seeking a strategic Delivery Lead/PMO leader to oversee AI, data, customer experience, and digital transformation initiatives. You will bridge business strategy and execution, establishing governance and delivery standards across multiple domains to ensure measurable business value.

You will lead a portfolio from discovery through production launch, coordinating strategy, architecture, data engineering, analytics, AI, and operations while coaching teams for strong, on-time delivery