Delivery Lead

Next Level Solutions; Springfield (IL); Hybrid; USD 110,000 - 155,000; Full time

Benefits offered by this job

Competitive salary with annual bonus

Inclusive health benefits

Flexible working arrangements

Career development opportunities

Casual dress code

Team building events

Paid time off and company holidays

401(k) with company match

Wellness programs

Job summary

Next Level Solutions is seeking a Delivery Lead to guide end-to-end software implementation efforts in a fast-paced environment. You will coordinate cross-functional teams, manage client relationships, and ensure delivery on time, within scope and budget.

The role demands strong program management skills, experience with MS Project/JIRA/Azure DevOps, and a track record of mentoring teams. A Bachelor’s degree is required, with PMP/ACP/SAFe RTE beneficial.

Qualifications

• 8+ years of experience leading complex software projects.
• Bachelor’s degree in Business, Computer Information Systems, or related field.
• PMP, ACP, or SAFe RTE certifications are a plus.

Responsibilities

• Lead end-to-end software implementation projects, ensuring delivery on time, within scope, budget, and quality expectations.
• Serve as the primary point of contact for client stakeholders, building trusted, long‑term relationships.
• Partner with internal leaders to align delivery objectives with business goals and ensure effective resource planning.
• Facilitate executive-level checkpoints to assess satisfaction, manage risks, and resolve escalations.
• Drive a culture of continuous improvement by championing innovation and process enhancements.
• Collaborate with Sales and Solutioning teams to develop pricing and staffing models aligned with client and company goals.
• Identify growth opportunities within existing client accounts and support account planning efforts.

Skills

Leadership

Project management

Stakeholder management

Communication

Mentoring

Strategic thinking

Education

Bachelor’s degree in Business, Computer Information Systems, or related field

Master’s degree preferred

PMP/ACP/SAFe RTE certifications are a plus

Tools

Microsoft Project

JIRA

Azure DevOps

Office 365

Job description

Delivery Lead – Next Level Solutions

We're looking to grow our Delivery Team at NLS! Are you a seasoned leader with a passion for delivering high-impact software solutions? If you thrive in a dynamic environment, where innovation meets collaboration, this role is for you.

What You’ll Do

• Lead end-to-end software implementation projects, ensuring delivery on time, within scope, budget, and quality expectations.
• Serve as the primary point of contact for client stakeholders, building trusted, long‑term relationships.
• Partner with internal leaders to align delivery objectives with business goals and ensure effective resource planning.
• Facilitate executive-level checkpoints to assess satisfaction, manage risks, and resolve escalations.
• Drive a culture of continuous improvement by championing innovation and process enhancements.
• Collaborate with Sales and Solutioning teams to develop pricing and staffing models aligned with client and company goals.
• Identify growth opportunities within existing client accounts and support account planning efforts.

What You’ll Bring

• Proven experience leading complex software projects and cross‑functional teams in a technology environment.
• Strong project management expertise, including tools like Microsoft Project, JIRA, Azure DevOps, or similar platforms.
• Advanced proficiency in Microsoft Office 365 and collaboration tools.
• Exceptional communication and relationship-building skills, with the ability to influence stakeholders at all levels.
• Leadership mindset with the ability to inspire teams, drive change, and mentor others.
• High level of integrity, accountability, and initiative.
• Adaptability and resilience in a fast‑paced, dynamic environment.
• Commitment to continuous learning and improvement.
• Bachelor’s degree in Business, Computer Information Systems, or related field (Master’s preferred).
• PMP, ACP, or SAFe RTE certifications are a plus.
• 8+ years of experience in project leadership roles.

The Benefits & Perks

• Competitive salary package with an annual bonus.
• Comprehensive and inclusive health benefits.
• Flexible working arrangements.
• Opportunities for internal advancement and career development.
• Relaxed office environment with casual dress code.
• Company-sponsored activities and team building events.
• PTO & paid company holidays.
• Traditional & Roth 401(k) with a 5% company match.
• Physical and mental wellness program.