Delivery Lead

Brooksource; Hartford (CT); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with company match

Paid time off

Employee Assistance Program (EAP)

Job summary

Brooksource seeks an experienced Agile Delivery Leader to guide multiple teams in delivering high-quality software and services. This role blends program management with delivery leadership, coaching teams, managing dependencies, and ensuring work aligns to objectives and Definition of Done.

As an AI-first leader, you’ll model responsible AI adoption and help embed approved AI tools into workflows. You will shape roadmaps, forecast capacity, decompose work, and protect the teams from impediments

Qualifications

• Bachelor’s degree or equivalent experience.
• Proven ability to embed AI tools into daily workflows.
• Extensive delivery leadership and collaboration with cross-functional teams.
• Strong communication, facilitation, and stakeholder management skills.

Responsibilities

• Lead Agile teams to deliver high-quality software and services.
• Coach teams, manage dependencies, and align work to objectives.
• Define and uphold the Definition of Done (DoD).
• Forecast capacity and discuss demand with engineering partners.
• Decompose work into sprint-ready backlog items with teams.
• Develop release roadmaps and maintain delivery metrics.
• Model AI usage and promote responsible AI experimentation within governance.

Skills

AI adoption

Software delivery

Agile & SAFe

SDLC

Coaching

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Job description

This role leads one or several Agile teams to deliver highquality products and services. It blends technical program management with delivery leadership—coaching teams, orchestrating dependencies, and ensuring all work aligns to organizational objectives and is executed against clear definitions of done. As an AIFirst leader, the role visibly models responsible AI adoption and helps teams embed approved AI tools into everyday workflows to improve efficiency and strengthen decisionmaking.

Primary Responsibilities

Program & Delivery Leadership

• Ensure all work across the product/journey (O&M, Capital, Tech Enablement) is captured, integrated, and aligned to organizational objectives.
• Define, document, and manage the Definition of Done (DoD) to uphold consistent delivery standards.
• Lead forecasting and capacity/demand discussions with engineering partners to support predictable and sustainable delivery.
• Facilitate the decomposition of (the what/why) into Product Backlog Items sprintready work (the how) with engineering and architecture partners.
• Identify and manage technical dependencies; contribute to integration strategy and technical roadmaps.
• Develop and maintain teamlevel release roadmaps that provide visibility into customer value delivery.
• Drive prioritization to maintain a single, unified backlog across stakeholders.
• Remove process impediments and protect teams from external disruptions that impact flow.
• Maintain and communicate delivery metrics (flow, quality, predictability) and foster a culture of continuous improvement.
• Model AI usage in day to day work; coach teams to use approved AI tools to augment decisionmaking, improve efficiency, and expand capacity.
• Create space for responsible AI experimentation within enterprise governance; reinforce compliant, ethical, and policyaligned AI usage.
• Encourage participation in AI skillbuilding (e.g., AI Literacy, AI Dojo, leadership enablement) and help teams meaningfully apply new learning to their work.
• Enable the team to continuously improve how they work by creatively applying AI tools to reimagine workflows, elevate quality, and modernize their approach to problemsolving.

Required Skills

• Bachelor’s degree in a related field (or equivalent experience).
• Demonstrated AI User mindset: consistently embeds approved AI tools into daily workflows and effectively coaches teams on responsible, productive adoption of AI.
• 10+ years in software engineering or technology delivery (healthcare preferred).
• 5+ years leading delivery teams in a fastpaced or matrixed environment.
• Working knowledge of Agile and modern delivery practices (Scrum, Kanban, SAFe) with the ability to apply them pragmatically.
• Strong grounding in SDLC, teamlevel planning, backlog clarity, and release coordination.
• Demonstrated ability to manage teamlevel dependencies, risks, capacity planning, and delivery metrics to ensure predictable outcomes.
• Excellent communication, facilitation, coaching, and stakeholdermanagement skills.

Preferred

• Healthcare or regulatedindustry experience.

EEO Statement

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.