Delivery Lead

Apex Systems; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

HSA

Job summary

Everforth Apex in Charlotte, NC, is seeking a Delivery Lead to coordinate complex program and platform initiatives across multiple teams in a hybrid setup. The role emphasizes orchestration, end-to-end visibility, and automation-driven flow to balance speed, safety, and quality.

The ideal candidate has significant multi-team delivery experience in enterprise environments and a strong background in Agile practices, dependency management, and change processes.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Administration or related field is preferred.
• Significant experience leading multi-team delivery in product, platform, or enterprise environments.
• Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent is required.
• Familiarity with Agile delivery practices, delivery planning, documentation, and workflow tools.

Responsibilities

• Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, budgets, and quality expectations.
• Translate business strategy into actionable plans, milestones, and clear deliverables.
• Orchestrate cross-team work, ensuring dependencies, risks, and integration points are well understood and proactively managed.
• Promote automation-first delivery practices to improve flow, reduce manual effort, and increase predictability.
• Provide clear, concise reporting using real-time delivery and operational data.
• Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes.
• Manage intake and work prioritization to match team capacity and reduce overload.
• Support operational readiness including testing, environment preparation, controls, and support transition.
• Maintain compliance with enterprise change, security, and audit standards.
• Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops.

Skills

Delivery leadership

Program management

Agile delivery

Dependency management

WIP limits

RAID management

Communication

Cross-team collaboration

Operational readiness

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

Tools

Microsoft Word

Job description

Job#: 3057946

Job Description

Delivery Lead

Location: Charlotte, North Carolina (Hybrid)

Role Overview

The Delivery Lead is responsible for planning and coordinating the execution of complex program and platform initiatives that require collaboration across multiple teams. Acting as the single point of orchestration, this professional sets clear work objectives, manages dependencies, and enables automation-driven flow throughout the delivery lifecycle. This role provides end-to-end visibility into delivery health using real-time data, reduces unnecessary complexity to improve decision velocity, and ensures teams remain focused, aligned, and operating within sustainable boundaries. The position is designed for an accelerated environment where speed, safety, and quality must coexist.

Key Responsibilities

• Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, budgets, and quality expectations.
• Translate business strategy into actionable plans, milestones, and clear deliverables.
• Orchestrate cross-team work, ensuring dependencies, risks, and integration points are well understood and proactively managed.
• Promote automation-first delivery practices to improve flow, reduce manual effort, and increase predictability.
• Provide clear, concise reporting using real-time delivery and operational data.
• Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes.
• Manage intake and work prioritization to match team capacity and reduce overload.
• Support operational readiness including testing, environment preparation, controls, and support transition.
• Maintain compliance with enterprise change, security, and audit standards.
• Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.

Experience: Significant experience leading multi-team delivery in product, platform, or enterprise environments. Proven experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent is required.

Technical Skills: Demonstrated success with intake governance, dependency management, WIP limits, and RAID rigor. Familiarity with Agile delivery practices, delivery planning, documentation, and workflow tools. Experience navigating enterprise change, security, and compliance processes. Technical proficiency with Microsoft Word is required.

Preferred Qualifications

• Experience with platform rollouts, modernization initiatives, or technical migrations.
• Knowledge of CI, CD, automated testing, security scanning, or release automation concepts.
• Experience with delivery metrics and value stream or flow-oriented practices.
• Familiarity with operational readiness, SLOs, and support models.
• Financial fluency in budgeting and forecasting.
• Experience using collaborative tools for story refinement, documentation, or delivery automation.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.