Delivery & Installation Specialist

Castle Rental; Centerton (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

A rental company in Centerton is seeking a Delivery and Installation Specialist responsible for delivering and setting up products in customers' homes. Key responsibilities include securely loading products, ensuring safe delivery locations, explaining rental agreements, and maintaining delivery trucks. Ideal candidates should have excellent customer service skills and a commitment to safely operate company vehicles. This role offers a chance to represent the company positively while performing essential logistical tasks.

Qualifications

• Delivery and installation duties in customers' homes and stores.
• Ability to explain rental agreements and product features.
• Maintain safety and cleanliness in backroom and vehicle.

Responsibilities

• Loads products into delivery truck properly and securely.
• Investigates delivery location for safe delivery.
• Explains the rental agreement to customers.
• Demonstrates the product features before delivery.
• Retrieves products from customers who do not renew.
• Repairs and organizes products for display.
• Documents customer payments in the field.
• Operates company vehicles courteously.
• Maintains delivery vehicles.
• Keeps backroom clean and organized.
• Transports products safely.
• Ensures completeness of delivered products.
• Performs other related duties as assigned.

Skills

Delivery operations

Customer service

Safety compliance

Vehicle inspection

Product setup

Tools

Delivery vehicle

Loading straps

Job description

Job Description

Job Title: Delivery and Installation Specialist

Reports To: Store Manager

FLSA Status: Non-Exempt

Summary: Responsible for the delivery, set up, service, and retrieval of products to and from customer's homes by performing the following duties.

Responsibilities

• Loads products into delivery truck properly and securely by using straps and pads to avoid damage during transit.*
• Investigates delivery location to ensure the product will be in a safe environment and the product is delivered to the proper person.*
• Explains the rental agreement to the customer in some cases.*
• Explains and demonstrates the various features and benefits of the product before leaving the home.*
• Retrieves products from the homes of customers who choose not to renew the rental agreement.*
• Repairs, cleans, and moves products from the stockroom to the sales floor for display.*
• Documents and receives customers payment successfully in the field and store.*
• Protects the company image by safely and courteously operating the company vehicles.*
• Performs preventative and routine maintenance on delivery vehicles.*
• Helps maintain the backroom in a safe, clean, and organized condition.*
• Uses equipment to transport product in a safe and damage free manner.*
• Maintains complete knowledge of the castle plan, rental agreement, and other benefit plans.*
• Responsible for products being complete in all pieces, parts, accessories, and manuals during delivery and pickup.*
• Performs other related duties as assigned.

Other duties may be assigned.