Delivery & In-Store Merchandiser — PTO & Benefits

Total Wine & More; Burlington (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) & HSA

Disability & life insurance

Parental leave

Pet insurance

Critical illness insurance

Tuition assistance

Career development

Consumer classes

And More

Job summary

Total Wine & More in Burlington, MA is seeking a Merchandiser to stock and display products, support online orders, and assist with curbside pickup and delivery when needed. The role emphasizes customer service and inventory management in a fast-paced retail setting.

You will engage customers, guide them through product knowledge, and maintain compliant store operations. Prior retail experience and POS familiarity are preferred; a flexible schedule includes evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory handling

POS systems

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems familiarity

Job description

Total Wine & More in Burlington, MA is seeking a Merchandiser to stock and display products, support online orders, and assist with curbside pickup and delivery when needed. The role emphasizes customer service and inventory management in a fast-paced retail setting.

You will engage customers, guide them through product knowledge, and maintain compliant store operations. Prior retail experience and POS familiarity are preferred; a flexible schedule includes evenings and weekends.