Delivery Helper: Safe Loads & On‑Site Customer Service

US LBM Holdings, LLC; Roanoke (TX); On-site; USD 19,286 - 24,796; Full time

Job summary

Texas Building Supply, a Division of US LBM Holdings, LLC, is seeking a Delivery Helper to deliver materials to job sites, check orders for accuracy, and assist in loading and unloading at five building material yards across Texas.

The role emphasizes safe operation, teamwork, and excellent customer service, with opportunities for growth within Driver, Warehouse and Yard functions. High school diploma or GED required and prior material handling experience preferred.

Qualifications

• Ability to do basic math, read orders, writes instructions and complete forms.
• Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills.
• Ability to deal constructively with conflict and recognize potential problems.
• Knowledge and ability to use safe lifting techniques.
• Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications).

Responsibilities

• Operate safely.
• Participate in a positive work environment.
• Check orders for accuracy.
• Organize and secure load.
• Obtain approval on all loads from supervisor for proper count and conditions of load.
• Assist in maintaining good housekeeping in yard and warehouse.
• Deliver and unload materials to customer's satisfaction.
• Follow guidelines from supervisor.
• Provide excellent customer service.
• Assist in unloading material returned for credit.
• Relay messages sent by customers while on job.
• Assist supervisor, other employees and other work areas, as assigned.
• Assist driver in evaluating delivery site, noting potential hazards, obstacles, physical challenges, etc.; guide driver in maneuvering on and off customer's property to avoid damage as needed.

Skills

Math & basic arithmetic

Order reading

Verbal & written communication

Customer service

Safe lifting techniques

Tech proficiency

Education

High School Diploma or GED

Job description

Texas Building Supply, a Division of US LBM Holdings, LLC, is seeking a Delivery Helper to deliver materials to job sites, check orders for accuracy, and assist in loading and unloading at five building material yards across Texas.

The role emphasizes safe operation, teamwork, and excellent customer service, with opportunities for growth within Driver, Warehouse and Yard functions. High school diploma or GED required and prior material handling experience preferred.