Delivery Helper

Grand Home Furnishings, Inc.; Roanoke (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Long

401(k) Retirement Savings Plan

Paid vacation

Paid sick time

Paid holidays

Employee discount

Job summary

Grand Home Furnishings in Roanoke, VA is hiring a Delivery Helper to join our warehouse team. You will assist the Delivery Driver, ensure safe loading, and help deliver a great customer experience in customers' homes.

We seek a safety-minded, reliable individual with strong communication skills who can lift up to 150 lbs with assistance and pass background and drug screenings. Benefits include health, retirement plan, and paid time off.

Qualifications

• High school diploma or equivalent preferred.
• Warehouse and/or delivery experience preferred.
• Experience interacting with the public required.
• Valid driver's license with a driving record that meets company policy.
• Strong communication and organizational skills.
• Ability to lift, carry, push, and pull up to 150 lbs. with assistance.
• Must be able to pass a pre-employment background check and drug screen.

Responsibilities

• Assist the Delivery Driver with pre-trip inspections and help ensure the truck is loaded and operated safely, in compliance with DOT and company standards.
• Check delivery tickets and SKU numbers to confirm the correct merchandise is loaded, and inspect items for damage before they leave the warehouse.
• Load, secure, and unload furniture with care, using pads, tie-down straps, and a dolly to prevent damage during transport.
• Greet customers and store personnel professionally, discuss furniture placement, and assist with moving existing furniture as needed.
• Collect payments, obtain customer signatures, and complete delivery paperwork accurately and on time.
• Help maintain the delivery truck in a clean, safe, and orderly condition, and report any mechanical issues promptly.

Skills

Interacting with the public

Strong communication

Organizational skills

Lift up to 150 lbs with assistance

Reliability

Education

High school diploma or equivalent

Job description

Grand Home Furnishings is hiring a Delivery Helper to join our warehouse team. This is a great opportunity for a safety-minded, customer-focused individual who takes pride in a job well done. Family-owned since 1911, we've built our reputation on genuine customer relationships and exceptional service across 18 locations in Virginia, West Virginia, and Tennessee. We're looking for a reliable, hardworking individual who wants to be part of that tradition and grow a long-term career with us.

What You'll Do

Our Delivery Helpers play a key role in making sure every delivery goes smoothly and every customer has a great experience. Day to day, you'll:

• Assist the Delivery Driver with pre-trip inspections and help ensure the truck is loaded and operated safely, in compliance with DOT and company standards
• Check delivery tickets and SKU numbers to confirm the correct merchandise is loaded, and inspect items for damage before they leave the warehouse
• Load, secure, and unload furniture with care, using pads, tie-down straps, and a dolly to prevent damage during transport
• Greet customers and store personnel professionally, discuss furniture placement, and assist with moving existing furniture as needed
• Collect payments, obtain customer signatures, and complete delivery paperwork accurately and on time
• Help maintain the delivery truck in a clean, safe, and orderly condition, and report any mechanical issues promptly

What We're Looking For

We care about your work ethic, reliability, and ability to represent our company professionally in customers' homes.

• High school diploma or equivalent preferred
• Warehouse and/or delivery experience preferred
• Experience interacting with the public required
• Valid driver's license with a driving record that meets company policy
• Strong communication and organizational skills
• Ability to lift, carry, push, and pull up to 150 lbs. with assistance
• Must be able to pass a pre-employment background check and drug screen

What You'll Earn

The pay range for this position is $16.00 to $19.00 per hour, based on experience and performance. Beyond your paycheck, we offer a full benefits package designed to support you:

• Health, Dental, Vision, Life, and Long-Term Disability insurance
• 401(k) Retirement Savings Plan
• Paid vacation that accrues from your first month on the job, building to 2 weeks in your first year and growing to 3-4 weeks annually with tenure
• Paid sick time, available starting at 7 months and growing to 80 hours each year
• Paid holidays
• In-store employee discount after 6 months