Delivery Helper

1915 South | Ashley; Kernersville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive commissions

Performance bonuses

Medical, dental, vision

401(k) with company match

Paid time off

Tuition assistance

Employee discounts

Career development

Job summary

1915 South is seeking a Delivery Helper to join our team. You will deliver, assemble, and install furniture in customers' homes or businesses with care and professionalism, coordinating with dispatch and warehouse teams to ensure smooth operations.

You will unpack items, test functionality, and provide excellent customer experiences. The role requires physical work, weekends/holidays as needed, and adherence to safety standards.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Deliver and set up products at customers' homes or businesses
• Assemble and install furniture per manufacturer guidelines
• Ensure timely and accurate delivery according to appointments
• Unpack, inspect for damage, and test functionality before leaving site
• Provide courteous, professional customer service during delivery
• Maintain delivery logs and obtain customer signatures
• Follow safety protocols and DOT regulations during driving and handling

Education

High school diploma or equivalent

Job description

Join our winning team, 1915 South, as a Delivery Helper. 1915 South owns and operates 41 Ashley stores and 4 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, Louisiana and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world.

Position Summary:

The Delivery Driver and Delivery Helper are responsible for delivering, assembling, and installing products in customers' homes or businesses with care, accuracy, and professionalism. This role ensures timely and safe transportation of products, provides positive customer experiences during delivery and setup, and complies with all company policies, safety standards, and DOT regulations. The position supports smooth coordination between dispatch, warehouse, and customer service teams.

Job Duties:

• Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism
• Ensure timely and accurate delivery according to scheduled appointments
• Unpack, assemble, and install products (e.g., furniture, accessories) as per manufacturer guidelines
• Test functionality and confirm proper operation before leaving the site
• Provide courteous, professional, and positive experiences during delivery and setup
• Answer basic product questions and demonstrate usage when required
• Inspect items for damage before and after delivery
• Document and report any issues or discrepancies promptly
• Follow all safety protocols for lifting, handling, and transporting items
• Adhere to company policies and DOT regulations for driving and delivery
• Maintain accurate delivery logs, customer signatures
• Handle returns or exchanges according to company procedures
• Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations
• Assist in training new team members when needed
• Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism
• Ensure timely and accurate delivery according to scheduled appointments

Required Qualifications:

• Education: High school diploma or equivalent, required

Physical and Work Environment Requirements:

• Physical Demands: Able to lift and maneuver furniture up to 150+ lbs. with assistance
• Work Environment: Retail Stores and Distribution Center
• Schedule: Weekdays, Weekends, and Holidays, as required

Why 1915 South?

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!