Delivery-Focused Project Manager for Client Success

Teamwork Commerce; Clearwater (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading commerce solutions provider located in Clearwater, FL is seeking a Project Manager to oversee client project delivery and ensure successful completion of client initiatives. The role involves leading teams, prioritizing requests, and collaborating closely with client success management to align project goals with client business objectives. The ideal candidate will have experience with project management tools and a strong focus on client satisfaction and team efficiency.

Responsibilities

• Lead prioritization of client requests including support tickets and enhancements.
• Manage capacity of technical specialists to ensure steady flow of deliverables.
• Collaborate with Client Success Manager to align delivery with account strategy.
• Identify and implement adjustments for improving team efficiency.
• Develop project plans for successful project completion.
• Coordinate stakeholders and resources for timely task completion.
• Set deadlines, assign tasks, and monitor project progress.
• Track approvals and sign-offs for design and requirements.
• Escalate delays and issues as needed.
• Report project status to Operations Director.
• Maintain project management tools.

Tools

Jira

Confluence

Smartsheet

Google Docs

Excel

Job description

A leading commerce solutions provider located in Clearwater, FL is seeking a Project Manager to oversee client project delivery and ensure successful completion of client initiatives. The role involves leading teams, prioritizing requests, and collaborating closely with client success management to align project goals with client business objectives. The ideal candidate will have experience with project management tools and a strong focus on client satisfaction and team efficiency.