Delivery Driver06036 1933 South Church St

Domino's Franchise; Smithfield (VA); On-site; USD 13,776 - 20,664; Full time

Job summary

A leading pizza franchise in Virginia is looking for staff to support customer service and food preparation. Responsibilities include assisting customers, ensuring product quality, and following safety protocols. Candidates should demonstrate a commitment to service excellence and compliance with company standards. Proper training on safe delivery is required.

Qualifications

• Ability to communicate politely and courteously with customers.
• Knowledge of menu items and customer service techniques.
• Adherence to company procedures and standards.

Responsibilities

• Assist carryout customers and answer phone inquiries.
• Demonstrate customer WOW steps for service excellence.
• Ensure cleanliness and proper procedure in food preparation.

Job description

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps:
  1. Apologize
  2. Give them what they want
  3. Give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say “Let me get your change” on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed