A national pizza chain is looking for team members to support customer service and food preparation. Responsibilities include answering phones, assisting carryout customers, ensuring cleanliness in vehicle and food handling, and following specific operational procedures. Ideal candidates have strong communication skills and a commitment to excellent customer service.
Qualifications
Must assist customers politely and knowledgeably.
Drivers must maintain a clean vehicle.
Must handle cash properly during deliveries.
Responsibilities
Answer phones and assist carryout customers.
Maintain image standards as per company policy.
Ensure proper handling of food and cash during shifts.
Job description
Overview
The following is considered minimum expectations in performance while working for Domino’s Pizza:
Responsibilities
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed