Delivery Driver & Yard Associate — Customer-Focused Lumber

Norton Do it Best Homestore; Norton (KS); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

Norton Homestore is hiring yard associates and delivery drivers to maintain a positive retail image while providing outstanding customer service. You’ll assist customers, manage inventory, operate POS, and help with loading/unloading deliveries in a busy lumberyard.

Responsibilities include keeping the yard tidy, processing orders, and ensuring on-time deliveries with accurate invoicing. A willingness to learn and strong communication are essential.

Qualifications

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.
• Clean driving record.

Responsibilities

• Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Inspect the vehicle before starting that day’s deliveries to ensure the vehicle is in proper working condition.
• Maintain ongoing communication with customers to update them on the status of their delivery.
• Load products into the vehicle according to company specifications.
• Unload products according to customer specifications and review orders with customers to ensure it is correct.
• Adhere to all store policies and safety standards.

Skills

Customer service

Product knowledge

Organization

Communication

Sales techniques

Forklift

Lifting up to 80lbs

Driving record clean

Tools

POS systems

Job description

Norton Homestore is hiring yard associates and delivery drivers to maintain a positive retail image while providing outstanding customer service. You’ll assist customers, manage inventory, operate POS, and help with loading/unloading deliveries in a busy lumberyard.

Responsibilities include keeping the yard tidy, processing orders, and ensuring on-time deliveries with accurate invoicing. A willingness to learn and strong communication are essential.