Delivery Driver - Warehouse Associate

Industrial Finishes and Systems, Inc.; Bend (OR); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision, HSA & FSA

401(k) with employer match & Profit Sh

PTO 2+ weeks

Employer paid life insurance

Short-term and long-term disability

Employee discounts

Educational Assistance Program

Job summary

Industrial Finishes & Systems, Inc. in Bend, OR seeks a Delivery Driver/Warehouse Associate to fulfill orders promptly and provide outstanding service. You will handle inside sales tasks such as billing and quotes, and assist with inventory management while maintaining safety standards.

The ideal candidate has strong customer service skills, can work independently or with a team, and is comfortable lifting up to 50 lbs. Great benefits and a supportive, growth-focused environment are offered.

Qualifications

• High school diploma or GED required.
• Customer service experience required.
• Strong communication, problem-solving, and decision-making skills.

Responsibilities

• Ensure showroom is stocked and warehouse kept clean and safe.
• Process customer orders via phone, email, or in person with excellent service.
• Provide product knowledge, MSDS information, and hazard identification to customers.
• Move stock, receive freight, and assist with inventory counting and shipping duties.
• Address customer concerns or complaints and escalate to supervisor when needed.
• Maintain vehicle cleanliness and promote safety across branches.

Skills

Customer service

Communication

Problem solving

Decision making

Education

High school diploma or GED

Job description

Join Our Dynamic Team in as a Delivery Driver/Warehouse Associate in Bend, OR - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

Compensation:

$19.50-22.50 an hour, depending on experience.

Position Overview

In the Delivery Driver/Warehouse Associate role, you'll ensure orders are fulfilled accurately and on time while providing excellent customer service. Previous customer service experience is required as you'll interact directly with customers to address their needs. Reliability, a strong work ethic, adaptability, and the ability to work both independently and as part of a team are essential for success. If you're passionate about making an impact and enjoy building relationships, this is the perfect opportunity for you!

Team Environment

Join a small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Benefits

We offer an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Benefits package: Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Ensure showroom is regularly stocked, inventory is rotated, and maintain warehouse cleanliness and organization while promoting safety in the workplace
• Process customer orders received by phone, email, or in person with excellent customer service, including will-call orders from stock, and assist with inside sales tasks such as billing and quoting prices.
• Mix or tint paint as needed, and provide product expertise, including MSDS and hazard identification information to customers while ensuring adherence to safety protocols.
• Move stock, receive freight, assist with inventory cycle counting, and perform shipping duties for product deliveries.
• Handle customer complaints or issues, referring unresolved grievances to a Supervisor or Manager, and ensure proper safety protocols, including the use of PPE and safe handling of hazardous materials.
• Maintain vehicle cleanliness, ensure continuous improvement, promote safety awareness, and collaborate with all branches and departments in a professional manner.

Qualifications

The ideal candidate will have a high school diploma or GED, prior customer service experience, and strong communication, problem-solving, and decision-making skills. Knowledge of the Metro area is required. The role involves physical tasks such as standing, walking, lifting up to 50 lbs, climbing stairs, and handling hazardous materials safely. You will interact with customers and coworkers professionally, exercising good judgment and initiative. Attention to detail, the ability to perform repetitive tasks, and regular computer use for order processing are essential. A strong sense of ownership and pride in your work is also important for success in this role. Warehouse experience is a plus, and candidates must have a clean driving record.

Be Part of Something Bigger

At Industrial Finishes We're Not Just a Workplace, We're a Purpose-driven Team Built On Innovation, Excellence And Christian Values. We Believe In

• Leading with integrity
• Growing through creativity
• Supporting each other with courage and care

Industrial Finishes & Systems, Inc. is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.

Salary: $19.50 - $22.50 per hour