Delivery Driver Relief

United Carolina Beverages; Charlotte (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

United Carolina Beverages is seeking a Delivery Driver Relief to back up assigned routes and service accounts as needed. You will promote safety, resolve issues with supervisors, and ensure timely deliveries while maintaining excellent customer relations.

Responsibilities include invoicing, payment collection, restocking, and product rotation. A CDL-A license and clean driving record are preferred, with a focus on safe driving and compliance with regulations.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Certificate or training related to warehouse and delivery operations is a plus.

Responsibilities

• Deliver and service accounts across routes as primary backup when needed.
• Promote safe work practices and conduct safety observations.
• Discuss routing issues with Delivery Supervisors and resolve problems.
• Check in product with Store Manager and follow store policy.
• Prepare invoices, collect payment, and record transactions from customers.
• Restock displays and maintain product rotation in backrooms and on displays.

Skills

Problem Solving

Technical Skills

Interpersonal

Oral Communication

Teamwork

Business Acumen

Organizational Skills

Judgement

Motivation

Professionalism

Safety Awareness

CDL-A License

Job description

SUMMARYThe primary purpose of the Delivery Driver Relief will serve as primary backup to deliver andservice accounts in any route in the absence of the assigned driver. Delivery Driver Relief willpromote a safe work environment.ESSENTIAL DUTIES AND RESPONSIBILITIES:• Represent the company in a professional manner and provide excellent customerservice.• Promote safe work practices to include frequent behavior-based safety observations.• Confer with Delivery Supervisors to resolve customer problems, opportunities,competitive activity in your market, and potential overage situations.• Is familiar with routes in all areas and departments to ensure flexibility and routecoverage.• Is familiar with all types of delivery equipment, including, but not limited to pallet jacks,dock and dock-leveler, hand trucks, trucks and trailers.• Maintain a friendly, working relationship with the Manager on each account on allroutes in assigned area.• Listen to and resolve service complaints.• Prepare invoice, collect payment from customers and record transactions on customerreceipt.• Check in product with Store Manager, following store policy.• Restock displays, coolers, and cold box with new product, maintain product rotation inbackroom, cooler, and on displays• Responsible for adhering to Overage Beer Policy.• Perform routine maintenance on trucks and comply with all FMCSR, state, and local lawsand regulations.• Maintain safe driving record and comply with company driving policy.• Attend all scheduled meetings and company functions as required.• Adhere to dress code, including safety “non-negotiables,” and be properly groomed atall times.• Obey all Federal, State, and local laws.• Perform other duties as assigned.COMPETENCIES REQUIRED• Problem Solving – Identifies and resolves problems in a timely manner; developsalternative solutions; uses reason even when dealing with emotional topics.• Technical Skills – Strives to continuously build knowledge and skills; Shares expertisewith others.• Interpersonal – Listens to others without interrupting; remains open to others’ ideasand tries new things• Oral Communication – Speaks clearly and persuasively in positive or negative situations;responds well to questions; participates actively in all company meetings.• Teamwork – Puts success of team above own interests; able to build morale and groupcommitments to goals and objectives; recognizes accomplishments of other teammembers.• Business Acumen – Understands business implications of decisions; demonstratesknowledge of market and competition; aligns work with strategic goals.• Organizational Support – Follows policies and procedures; supports organization’s goalsand values; benefits organization through outside activities.• Judgement – Displays willingness to make decisions; supports and explains reasoning fordecisions.• Motivation – Sets and achieves challenging goals; measures self against standard ofexcellence.• Professionalism – Treats others with respect and consideration regardless of theirstatus or position.• Safety and Security – Observes safety and security procedures.A job description, by its nature, cannot include every aspect of the job. Because of this, any function that would reasonably fall under the responsibility of the Delivery Driver Relief is assumed and it is expected that the Delivery Driver Relief will act accordingly. The Delivery Driver Relief will be expected to perform any other task not included in this job description requested by management.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals withdisabilities to perform essential functions.EDUCATIONBasic training in an office or operations. Knowledge of basic office software and officetechnology, or warehouse/delivery technology. First-line production supervisors over semiskilled operations, and the like. Equivalent to 1-3 practical trades or training.Degree: 2, Points: 30EXPERIENCEOver 3 months up to and including 6 months.Degree: 2, Points: 40MENTAL/VISUAL/AUDITORY DEMANDContinuous mental and visual attention; usually repetitive work or diversified operationsrequiring constant alertness or activity.Degree: 3, Points: 15WORKING CONDITIONSUndesirable working conditions. Exposed to noise, dust, heat, oils, fumes, and other elementswith one continuously present to the extent of being disagreeable, or with several elementspresent to the extent of being disagreeable but usually not more than one at a time.Degree: 4, Points: 20INITIATIVE AND INGENUITYRequires the use of some judgment to use acquired job knowledge to comply with instructionsand standard procedures, methods or practices involving the making of minor decisions.Degree: 2, Points: 28PHYSICAL DEMANDConsiderable physical effort consisting of*a. Continuously lifting or moving average-weight material, orb. Continuously lifting or moving light-weight material in difficult work positions, orc. Frequently lifting or moving heavy-weight material, ord. Frequently lifting or moving average-weight material in difficult work positions, ore. Occasionally lifting or moving heavy-weight material in difficult work positions or ineach case expending equivalent effort pulling, pushing, carrying, or shoveling.Degree: 4, Points: 40RESPONSIBILITY FOR EQUIPMENTHigh – Responsible for the total set-up, adjustment, operation, and/or maintenance ofequipment where errors would result in extensive damages and expenses.Degree: 5, Points: 25RESONSIBILITY FOR MATERIAL OR PRODUCTWorks with materials or product where errors usually would be detected and could be reworked without major loss of materials.Degree: 2, Points: 10RESPONSIBILITY FOR SAFETY OF OTHERSSafety of others depends entirely on correct action of employee on job being rated; accidents,should they occur, may result in total disability or death.Degree: 5, Points: 25TOTAL POINTS: 233 GRADE: 4HAZARDSInjuries, should they occur, may result in loss of time, due to crushed hand or foot, loss offingers or toes, eye injuries, chemical burns, etc.CERTIFICATIONS, LICENSES, REGISTRATIONSCDL-A License and ABC Beer permit required, as well as a driving record (MVR) within CompanyDriving Points Policy.LANGUAGE SKILLSRequires the ability to read, write, complete simple forms and understand simple writteninstructions. Ability to effectively present information in one-on-one and small group situationsto customers, clients, and other employees of the organization.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essentialfunctions.While performing the duties of this job, the employee is regularly required to reach with handsand arms and talk or hear. The employee frequently is required to stand; walk; sit; climb orbalance; and stoop, kneel, crouch, or crawl. The job entails considerable physical effortconsisting of:• Continuously lifting or moving average-weight material, or• Continuously lifting or moving light-weighted material in difficult work positions, or• Frequently moving or lifting heavy-weight material, or• Frequently lifting or moving average-weight material in difficult work positions, or• Occasionally lifting or moving heavy-weight material in difficult work positions, or• In each case expending equivalent effort pulling, pushing, or carrying.