Delivery Driver Homecare Pharmacy Services

Cleveland Clinic; Independence Township (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Cleveland Clinic is seeking a Delivery Driver for Homecare Pharmacy Services to distribute TPN, infusion medications, and IV supplies to patients in their homes across the Greater Cleveland and Akron/Canton areas. You will ensure excellent customer service and adherence to safety and regulatory guidelines while supporting pharmacy and warehouse teams.

The role runs Monday through Friday from 12:00 PM to 8:30 PM with a rotating Saturday shift every fourth week, and requires lifting up to 60

Qualifications

• Two years of delivery experience.
• Valid Driver’s License (VDL).
• Obtain and maintain eligibility to operate Foundation vehicles.

Responsibilities

• Perform pre-delivery cleaning and testing of equipment.
• Work collaboratively with the Pharmacy and Warehouse teams to prioritize deliveries.
• Deliver medication, supplies and home medical equipment to patients’ homes and retrieve equipment as needed.
• Ensure proof of delivery documentation is completed and returned.
• Interact with patients or caregivers, delivering excellent customer experience.
• Escalate safety concerns observed in the home environment.
• Store medication, supplies and equipment securely in vehicles per OSHA and regulatory guidelines.
• Handle hazardous medications safely according to regulatory groups.
• Maintain delivery vehicle safety, efficiency and cleanliness.
• Support basic inventory duties for supplies.

Skills

Delivery experience

Customer service

Safety awareness

Communication

Education

High School Diploma/GED

Job description

Cleveland Clinic’s Business Operations Center serves as a key hub for our Home Care and Hospice operations as well as many administrative and support teams. This collaborative workplace supports a wide range of caregivers, clinical professionals, and operational teams. While many positions are based within the center, numerous home-visiting roles—including case managers, nurses, and therapists—travel throughout the Greater Cleveland and Akron/Canton areas to deliver exceptional care directly to patients in their homes.

As a Delivery Driver for Homecare Pharmacy Services, you will ensure TPN, Infusion medications and IV supplies are properly distributed as directed by the Pharmacy Department. When interacting with patients, you will provide a stellar “Patients First” experience in the comfort of their homes. This position offers an excellent way to enhance your customer service skills while making a meaningful difference in your community.

A caregiver in this position will work Monday through Friday from 12:00 PM to 8:30 PM, with a rotating Saturday shift every fourth week. During the week that includes Saturday coverage, the schedule will be Tuesday through Friday from 12:00 PM to 8:30 PM and Saturday from 10:00 AM to 6:30 PM. A caregiver who excels in this role will:

• Perform pre-delivery cleaning and testing of equipment.
• Work collaboratively with the Pharmacy and Warehouse teams to prioritize deliveries.
• Perform delivery of medication, supplies and home medical equipment to patients’ homes and retrieve medical equipment as needed.
• Assure proof of delivery documentation is completed and returned.
• Interact directly with the patient or patient’s caregiver, ensuring excellence throughout the patient experience.
• Escalate safety concerns noticed in the home environment.
• Store medication, supplies and equipment in vehicles securely and safely according to OSHA, TJC and other regulatory groups.
• Handle hazardous medications safely according to the Ohio Board of Pharmacy and other regulatory groups.
• Maintain delivery vehicle safety, efficiency and cleanliness.
• Support basic inventory duties for supplies.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Valid Driver’s License (VDL)
• Obtain and maintain eligibility to operate Foundation vehicles
• Two years of delivery experience

Preferred qualifications for the ideal future caregiver include:

• Experience related to specialty pharmacy or homecare

Physical Requirements:

• Able to lift 60 pounds, load and unload trucks, sit or stand for the majority of a workday, bend kneel or crouch to set up and move equipment and use 2 wheeler safely.
• Exposure to communicable diseases and/or bodily fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).