Delivery Driver

The Boys Farmers Market; Delray Beach (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

On-site work

Growth opportunities

Job summary

The Boys Farmers Market is seeking an Event Management Coordinator to oversee the catering ordering process and be the primary contact for catering customers. You will answer phone calls, respond to emails, assist with menu selections and portion recommendations, and coordinate orders from start to finish.

This onsite role requires strong communication and organizational skills to manage multiple orders and deadlines while delivering outstanding customer service and accurate catering execution.

Qualifications

• Experience in event catering coordination or hospitality preferred.
• Excellent verbal and written communication.
• Strong organizational skills; manage multiple orders.
• Ability to recommend menu options and portions.
• Attention to detail and order accuracy.
• Proficient with computers, email, and order entry systems.
• Flexible hours, including weekends/holidays.

Responsibilities

• Answer calls and cater emails; assist with menu selections.
• Create and maintain catering orders in the system.
• Coordinate orders with kitchen, bakery, deli, and drivers.
• Ensure on-time delivery and pickups.
• Deliver orders as needed.
• Maintain records of orders and communications.
• Collaborate with store management for events.
• Uphold high standards of service and accuracy.

Skills

Verbal communication

Written communication

Organization

Multitasking

Customer service

Tools

Order entry systems

Job description

The Event Management Coordinator is responsible for managing all aspects of the event/catering ordering process, providing exceptional customer service, and ensuring every catering order is executed accurately and on time. This role serves as the primary point of contact for catering customers by answering phone calls, responding to email inquiries, assisting with menu selections and portion recommendations, and coordinating orders from start to finish. Communicates all catering needs to the appropriate departments, confirms production schedules, and ensures deliveries are completed successfully by coordinating with drivers and, when necessary, making deliveries.

This is a fully onsite position.

Responsibilities:

• Answer incoming phone calls and respond promptly to catering emails and customer inquiries.
• Assist customers with menu selections, portion sizes, pricing, and recommendations based on their event needs.
• Create, process, and maintain accurate catering orders in the ordering system.
• Serve as the central coordinator for all catering orders, ensuring every department receives complete and accurate production information.
• Communicate order details, special requests, deadlines, and changes to kitchen, bakery, deli, produce, and other departments as needed.
• Verify that all catering orders are complete, accurate, and ready by the scheduled pickup or delivery time.
• Coordinate with delivery drivers to ensure timely and accurate deliveries.
• Occasionally deliver catering orders when business needs require.
• Confirm catering orders with customers and communicate any updates or changes.
• Monitor daily catering schedules and prioritize orders to ensure deadlines are met.
• Resolve customer concerns professionally and efficiently while providing outstanding customer service.
• Maintain organized records of catering orders, invoices, and customer communications.
• Collaborate with store management and department managers to ensure seamless execution of catering events.
• Maintain knowledge of all catering menu offerings, seasonal items, pricing, and promotions.
• Uphold company standards for customer service, professionalism, and accuracy.

Requirements:

• Previous experience in event catering coordination, customer service, hospitality, food service, or administrative support preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple orders and deadlines simultaneously.
• Ability to provide menu recommendations and accurately assist customers with portion sizes.
• Strong attention to detail and commitment to order accuracy.
• Comfortable working in a fast-paced environment while maintaining professionalism.
• Proficient with computers, email, and order entry systems.
• Valid driver's license and clean driving record preferred, as occasional deliveries may be required.
• Ability to work flexible hours, including weekends and holidays as business needs require.
• Pay dependent on experience.
• Comprehensive benefits package for full-time employees
• - Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability (STD) Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Work-life balance-Store closes at 6pm so you can be Home for Dinner
• Opportunities for Growth and Development