Delivery Dispatcher

Renew Cannabis Co.; Kalamazoo (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Renew Cannabis Co. in Kalamazoo, MI is seeking Delivery Dispatchers to support order fulfillment, route scheduling, and driver coordination in our cannabis delivery operation.

You will enter data into the POS, verify customer eligibility, prepare orders, schedule deliveries, create manifests, and communicate with drivers to ensure timely, accurate deliveries. No cannabis industry experience required; training provided.

Qualifications

• Excellent computer and multitasking abilities.
• Clear and effective communication skills.
• Experience dispatching preferred but willing to train.
• 21 years of age or older.

Responsibilities

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries
• Communicate any order issues with customers via phone
• Cross train on other positions as required

Skills

Computer skills

Multitasking

Communication skills

Tools

POS system

Job description

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

What you'll do...

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries
• Communicate any order issues with customers via phone
• Cross train on other positions as required

What we're looking for...

• Excellent computer and multitasking abilities
• Clear and effective communication skills
• Experience dispatching preferred but willing to train
• 21 years of age or older