Delivery Dispatcher

Renew Cannabis Co.; Center Line (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Renew Cannabis Co. is seeking a Delivery Dispatcher in Michigan to assist in order fulfillment and route planning for cannabis deliveries. You will verify customer eligibility, enter data into the POS system, and ensure orders are prepared according to procedures.

The role requires coordinating with drivers and communicating with customers as needed. Strong computer skills and clear communication are essential. Dispatching experience is preferred, but training is available.

Qualifications

• Excellent computer and multitasking abilities.
• Clear and effective communication skills.
• Experience dispatching preferred but willing to train.
• 21 years of age or older.

Responsibilities

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries
• Communicate any order issues with customers via phone
• Cross train on other positions as required

Skills

Multitasking

Communication

Dispatching experience

Job description

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

What you'll do...

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries
• Communicate any order issues with customers via phone
• Cross train on other positions as required

What we're looking for...

• Excellent computer and multitasking abilities
• Clear and effective communication skills
• Experience dispatching preferred but willing to train
• 21 years of age or older