Delivery & Dispatch Coordinator (Rochester)

Wm. B. Morse Lumber Co.; City of Rochester (NY); Presencial; USD 55.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental

Vision

Paid time off

401(k)

Family-oriented benefits

Descripción de la vacante

Wm. B. Morse Lumber Co. in Rochester, NY is seeking a reliable Dispatcher to coordinate the timely delivery and pickup of lumber and related materials to customer sites.

The role requires strong communication, attention to detail, and a customer-focused mindset to keep drivers and customers satisfied in a fast-paced environment.

Join our family-owned team and contribute to smooth operations, accuracy, and safety across daily dispatch activities.

Formación

• Previous experience in dispatching or logistics preferred.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized.
• Familiarity with the Rochester area and routing best practices.
• Physical requirement: ability to lift up to 50 lbs occasionally.

Responsabilidades

• Coordinate deliveries and pickups for residential and commercial customers.
• Answer inquiries about delivery status, timing, and material availability.
• Plan and optimize delivery routes to maximize efficiency.
• Monitor fleet operations and ensure driver safety and compliance with protocols.
• Provide driver support and resolve delivery issues.
• Maintain dispatch logs and records of deliveries and requests.
• Ensure safety and regulatory standards are followed by drivers.
• Oversee dispatch operations on-site at the Rochester yard.

Conocimientos

Dispatching

Logistics

Customer service

Communication

Multitasking

Problem solving

Organizational skills

Herramientas

Dispatching software

GPS systems

Microsoft Office

Descripción del empleo

Wm. B. Morse Lumber Co. in Rochester, NY is seeking a reliable Dispatcher to coordinate the timely delivery and pickup of lumber and related materials to customer sites.

The role requires strong communication, attention to detail, and a customer-focused mindset to keep drivers and customers satisfied in a fast-paced environment.

Join our family-owned team and contribute to smooth operations, accuracy, and safety across daily dispatch activities.