Delivery & Customer Experience Specialist

Lexus of Cool Springs; Brentwood (TN); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Health & Dental Insurance

Paid Vacation Days

Lexus-Paid Training

Vehicle Reimbursement Program

IRA Match Program

Christmas Club Savings Program

Job summary

Lexus of Cool Springs in Brentwood, TN is seeking a Lexus Delivery Specialist to join our sales team. This hands-on role supports daily tasks, vehicle prep, and customer education on Lexus features, aiming to deliver world-class service.

The ideal candidate is organized, detail-oriented, and proficient with digital tools, with a strong customer-service mindset and a professional appearance. Salary is hourly with weekly pay, full-time, and Sundays/major holidays off.

Qualifications

• Excellent customer service and communication skills.
• Detail-oriented and highly organized.
• Proficient with computers, email, and digital tools.
• Ability to multitask while maintaining accuracy and professionalism.
• Professional appearance and demeanor.
• Willingness to learn new technologies and vehicle systems.

Responsibilities

• Monitor inventory and ensure vehicles are clean and fueled.
• Support Sales Team with daily tasks, including moving vehicles and prepping for delivery.
• Assist with managing and updating social media platforms.
• Respond to phone calls and emails professionally and promptly.
• Master all features and technology of Lexus vehicles to educate customers.
• Help maintain and improve Lexus website content (e.g. feature guides, tech explanations).
• Aid Sales Managers with overflow tasks and special projects.
• Stay current on all Lexus training and certification.
• Uphold company standards, safety policies, and procedures.
• Take initiative and perform other tasks as needed to support the team.

Skills

Customer service

Communication

Organization

Detail orientation

Multitasking

Team player

Tech-savvy

Professional appearance

Job description

Lexus of Cool Springs in Brentwood, TN is seeking a Lexus Delivery Specialist to join our sales team. This hands-on role supports daily tasks, vehicle prep, and customer education on Lexus features, aiming to deliver world-class service.

The ideal candidate is organized, detail-oriented, and proficient with digital tools, with a strong customer-service mindset and a professional appearance. Salary is hourly with weekly pay, full-time, and Sundays/major holidays off.