Overview
Lazydays RV is looking for an experienced Delivery Coordinator with a proven track record of success to join our winning team!
Why our Teammates Choose Lazydays:
- Paid training
- The Best Dealership Facilities in the Area
- Competitive health and wellness benefits
- Paid vacation (yes, we are in the recreational sales and service industry)
- Employee Stock Purchase Plan (ESPP)
- Fun work environment
- Growth opportunities- the growth of our teammates preserves our culture!
- Sponsorships in our local communities—ways for you to get involved
- Paid OEM Training
SUMMARY:The Delivery Coordinator is responsible for overseeing the administrative functions related to RV deliveries and inventory unit preparation. This role involves coordinating with various departments, managing documentation, and ensuring a smooth administrative process throughout the RV delivery and inventory prep lifecycle.
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
Responsibilities
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
- Create and maintain accurate records of all work orders, ensuring completeness and compliance with company policies.
- Act as a liaison between different departments involved in the delivery process, such as dispatch, specialty shops and sales team.
- Communicate delivery schedules, changes, and any relevant information to all stakeholders in a timely manner.
- Obtain or write necessary estimates of needed repairs.
- Keep all paperwork and repair order statuses current.
- Coordinate the delivery of purchased RVs, ensuring they are prepared, inspected, and ready for customer handover.
- Complete We Owe and offer a warm hand off to Retail Advisors.
- Ensure the RV is clean, functional, and meets the customer's expectations prior to delivery.
- Perform daily status updates with all stakeholders to:
- Review status of the day’s deliveries & the next day’s deliveries
- Ensure customers get rescheduled when applicable
- Attend all company required meetings and training.
- Additional responsibilities as requested or required.
Qualifications
QUALIFICATIONS AND EXPERIENCE:
- A high school diploma or equivalent; some college coursework in business administration or a related field is preferred.
- 2-3 years of experience in an administrative or operational role, preferably in an automotive or service-related industry.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment.
- Proficiency in Microsoft Office and other computer applications.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Ability to speak, read, write, and comprehend English.
- Minimum 2 years fixed operations experience or equivalent.
- Accurate typing skills 30wpm.