Delivery Consultant

IBM; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading global technology company seeks a Lead Delivery Consultant in San Francisco. The successful candidate will manage complex technical projects, support client relationships, and apply various IBM technologies. The position offers a dynamic workplace with opportunities for professional growth and requires a Bachelor's degree and strong problem-solving skills.

Qualifications

• Experience with IBM Sterling Data Exchange products is essential.
• Knowledge of communication/data handling protocols and industry data standards.

Responsibilities

• Manage scope and services according to the Statement of Work.
• Develop and maintain client/partner relationships.
• Promote quality processes and tools among peers.

Skills

Problem-solving

Critical thinking

Decision-making

Communication

Interpersonal skills

Education

Bachelor's Degree

Tools

IBM Sterling Integrator

IBM WebSphere

IBM Cloudant

DevOps tools

RedHat OpenShift

Job description

Join to apply for the Lead Delivery Consultant role at IBM.

Successful candidates will have demonstrated experience in analyzing complex technical situations, anticipating potential problems and future trends, and assessing opportunities and risks while developing plans and creating solution deliverables for client contracts. As a team leader, the IBM Solution Architect guides other professionals and holds overall technical responsibility for the design, solution construction, implementation, and system integration of IBM B2B projects. The role requires extensive knowledge across multiple platforms, processes, or architectures.

Your Role and Responsibilities

Candidates will gather facts through primary and secondary research, structured and unstructured interviews, surveys, etc., supporting specific engagements. They are responsible for designing, analyzing (customer, financial, operational), and presenting data. The role involves creating original work products with minimal supervision. Delivery Consultants apply consulting methodologies, key technologies, engagement support tools, and demonstrate strong knowledge of their area and industry. They establish relationships within client organizations and deliver high-quality, timely service.

Responsibilities include (but are not limited to):

• Contributing to project success.
• Managing scope and services according to the Statement of Work (SOW); escalating scope creep and issues.
• Developing and maintaining client/partner relationships.
• Creating, using, and sharing intellectual capital (reusable assets).
• Applying best practices to improve results and efficiency.
• Providing feedback to product management and development teams.
• Supporting support during critical deployments.
• Promoting quality processes, tools, and training among peers.
• Suggesting operational efficiencies to management.

Preferred Education

Bachelor's Degree

Required Technical and Professional Skills

• Experience with IBM Sterling Data Exchange products: IBM Sterling Integrator, Sterling File Gateway, IBM Standards Processing Engine, IBM WebSphere Transformation Extender, IBM Sterling Secure Proxy, Sterling External Authentication Server, IBM Control Center, Gentran, Connect Direct/Enterprise, IBM Partner Engagement Manager.
• Knowledge of communication/data handling protocols and industry data standards.
• Experience in application programming/scripting technologies.
• Strong problem-solving, critical thinking, and decision-making skills.
• Excellent communication and interpersonal skills for working with technical and non-technical staff.

Preferred Additional Skills

• Experience with IBM WebSphere, Cognos, IBM Cloudant, IBM Cloud Paks, and Instana.
• Experience with DevOps tools like Ansible, ArgoCD, Chef, Rancher.
• Knowledge of RedHat OpenShift and deploying container applications.
• Understanding of ERP systems.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Project Management and IT

Industries

• IT Services and Consulting

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