Delivery Attendant, In Room Dining - Hilton Columbus Downtown

Hilton; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company seeks a Temporary/Seasonal Delivery Attendant to join their In-Room-Dining Team at an award-winning property. Responsibilities include delivering meals, serving guests, and ensuring a high standard of service. The ideal candidate will exhibit strong customer focus and teamwork, delivering exceptional guest experiences.

Qualifications

• Demonstrated hospitality skills and passion for guest service.
• Ability to work as part of a team and maintain quality.
• Strong communication and customer interaction skills.

Responsibilities

• Deliver and serve food and beverage items to guests efficiently.
• Set up room service trays and collect used trays.
• Answer room service telephone and manage guest payments.

Skills

Customer Focus

Dependability

Adaptability

Job description

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.

The In-Room-Dining Team at the Hilton Columbus Downtown is currently seeking a Temporary/Seasonal Delivery Attendant (Part Time)to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!

Check us out:Hilton Columbus|Food & Drink

What will I be doing?

As an In Room Dining Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!