Delivery Assurance Specialist

Quest Global; Phoenix (AZ); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Quest Global in Phoenix, AZ, seeks a seasoned manufacturing operations lead to manage a large value stream, ensuring execution aligns with the MRP schedule and controlling WIP. You will drive recovery actions with customer sites and lead project execution for scheduled recoveries while coordinating with program management and supply chain.

The role requires a bachelor’s degree with 3–5 years’ related experience, SAP knowledge, and lean manufacturing expertise.

Qualifications

• Bachelor’s degree and 3–5 years of related experience.
• Experience in operations, manufacturing and/or engineering.
• SAP knowledge and SAP-based ERP experience.
• Supply chain experience and WIP/LOB/TAKT concepts.
• Lean manufacturing tools and concepts.
• Aerospace/Defense experience preferred.
• PM, Six Sigma or Lean certifications preferred.

Responsibilities

• Lead manufacturing operations for a large value stream within a product line, managing execution to the MRP schedule and WIP.
• Drive actions with customer sites to recover delivery schedules and lead recovery projects.
• Manage program projects including reliability, in-service issues, and producibility.
• Provide a detailed line of balance with robust actions on production hardware.
• Interface with PMRs and coordinate with supply chain and value stream leaders.
• Liaise with Value Stream Leads to ensure customer satisfaction with service levels.

Skills

Operations experience

Manufacturing experience

Engineering experience

WIP management

TAKT

Lean manufacturing

Supply chain experience

Value stream coordination

Project leadership

Education

Bachelor's degree

Tools

SAP ERP

Six Sigma

Job description

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

What You Will Do:

• Lead the manufacturing operations for a large value stream within a product line platform and be responsible for all aspects of manufacturing execution, including execution to an MRP schedule, achieving positive variance to HPU performance, and managing work-in-process to avoid aging WIP
• Drive detailed actions, collaborating with the customer sites to recover delivery schedules for the programs
• Lead project execution for scheduled recovery efforts
• Manage/support program projects such as reliability, in-service issues, and producibility
• Provide a detailed line of balance (LOB) with robust actions on various production hardware
• Periodically interface with both internal and external customers’ locations, including Program Management Reviews (PMRs), and follow-up with the supply chain and value stream leaders
• Liaise with Value Stream Leads (VSL) to understand the customer needs and issues and ensure that the customers receive satisfactory standards of service

What You Will Bring:

• A bachelor’s degree and 3-5 years of prior relevant experience or equivalent experience
• Prior experience in operations, manufacturing, and/or engineering experience
• SAP knowledge
• Supply chain experience
• Production Control concepts, including WIP management, LOB, and TAKT
• Experience with lean manufacturing tools and concepts
• Prior Aerospace/Defense experience preferred
• Working experience with SAP-based Enterprise Resource Planning
• Certification in Program Management, Six Sigma, or Lean Manufacturing preferred

Pay Range:

$70,000 - $78,000 a year

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

This position is located in Phoenix, AZ and is considered on-site.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements:

Due to the nature of the work, no travel is required.

Citizenship Requirement:

Due to the nature of the work, U.S. citizenship is required.