Delivery Assurance Associate

Quest Global; Phoenix (AZ); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Short/Long Term Disability

Job summary

Quest Global is seeking a detail-oriented professional for a Supply Chain role on-site in Phoenix, AZ. You will collaborate with Supply Chain leaders to understand delivery needs, maintain a critical shortage tracker, and lead reviews to monitor performance.

The position requires strong Excel and PowerPoint skills, ERP familiarity, and executive-level communication to drive recovery actions. Responsibilities include weekly status reporting, supporting supplier recovery, and preparing recovery

Qualifications

• 4+ years of relevant experience.
• Proven track record to recover critical supplier situations.
• ERP familiarity.
• Intermediate to advanced Excel; strong PowerPoint/visual presentation skills.
• Executive level communication skills.

Responsibilities

• Work with Supply Chain leaders to understand delivery needs and report progress.
• Maintain a critical shortage tracker.
• Lead LOB reviews and monitor performance.
• Drive recovery actions and escalate issues when necessary.
• Maintain trackers and provide weekly status reporting.
• Support supplier recovery and performance improvement.
• Prepare executive level presentations and recovery plans.
• Identify critical path issues and support mitigation.

Skills

Excel

PowerPoint

Executive communication

Critical thinking

Urgency & prioritization

Supplier recovery

Tools

ERP systems

Job description

Who We Are

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

Job Requirements

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

What You Will Do

• Work with Supply Chain leaders to understand delivery needs and report progress.


• Maintain a critical shortage tracker.


• Lead LOB reviews and monitor performance.


• Drive recovery actions and **escalate** issues when necessary.


• Maintain trackers and provide weekly status reporting.


• Support supplier recovery and performance improvement.


• Prepare executive level presentations and recovery plans.


• Identify critical path issues and support mitigation.

What You Will Bring

• 4+ years of relevant experience


• Proven track record to recover critical supplier situations


• ERP familiarity


• Intermediate to advanced Excel; strong PowerPoint/visual presentation skills


• Executive level communication skills


• Strong critical thinking and problem-solving abilities


• Ability to act with urgency

Pay Range

$27.25/hour to $30.75/hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements

This role is considered an on-site position located in Phoenix, AZ.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.


• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 50 lbs.

Travel Requirements

Due to the nature of the work, no travel is required.

Citizenship Requirement

Due to the nature of the work, U.S. citizenship is required.

Benefits

• 401(k)


• 401(k) matching


• Dental insurance


• Health insurance


• Life insurance


• Paid time off


• Referral program


• Vision insurance


• Short/Long Term Disability