Delivery Assurance Field Specialist (Hybrid)

Quest Global; Buffalo (NY); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Quest Global is seeking a supply chain/production planning professional to support OEM site(s) in Elma, NY. The role focuses on observing data, analyzing parts and processes, and ensuring timely delivery through MRP monitoring and action tracking.

You will build relationships with engineers, buyers, and program managers at both OEM and supplier levels, manage part transitions, and create clear documentation and work instructions to drive best practices and repeatability.

Qualifications

• Experience in supply chain management, production planning, quality and operations.
• Shop floor experience preferred.
• Ability to clearly communicate shortage status at both working and executive levels.

Responsibilities

• Supply chain management and production planning support at OEM site(s).
• Gather data, observe and analyze to resolve engineering questions and part non-conformances.
• Monitor MRP, schedules, WIP, and non-conformances against delivery dates; revise as needed.
• Identify bottlenecks, conduct gap analysis, create mitigation plans and track actions to closure.
• Create and maintain Line of Balance to monitor production flow and ensure on-time delivery.
• Develop customer-facing relationships with engineers, buyers and program management at OEM and supplier levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop and enhance work instructions to implement best practices and repeatable tasks.

Skills

Supply chain

Production planning

Quality operations

Shop floor

Relationship building

SAP ERP

Communication

Tools

SAP ERP

Job description

Quest Global is seeking a supply chain/production planning professional to support OEM site(s) in Elma, NY. The role focuses on observing data, analyzing parts and processes, and ensuring timely delivery through MRP monitoring and action tracking.

You will build relationships with engineers, buyers, and program managers at both OEM and supplier levels, manage part transitions, and create clear documentation and work instructions to drive best practices and repeatability.