Delivery Assurance Field Representative (Part-Time)

Quest Global; Erie (Erie County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Quest Global is seeking a supply chain and production planning professional for an OEM site in Erie, PA. The role involves detailed data analysis, monitoring MRP tools and schedules, and collaboration with engineers and program management to ensure on-time delivery.

This position requires shop floor awareness, strong teamwork, and the ability to communicate shortage status at both working and executive levels. Hybrid work options are available to align with company policies.

Qualifications

• Experience in supply chain, production planning, quality, and operations.
• Shop floor experience preferred.
• Strong relationship building and teamwork skills.
• Ability to clearly communicate shortage status at both working and executive levels.

Responsibilities

• Provide supply chain management and production planning support at OEM site(s).
• Observe, collect part/process data, analyze it, and close engineering questions and non-conformances.
• Monitor MRP tools, production schedules, WIP, and non-conformances against delivery dates; estimate/revise dates.
• Identify bottlenecks, perform gap analysis, create mitigation plans, track actions to closure.
• Create/maintain Line of Balance to monitor flow, align supply with demand, ensure on-time delivery to stakeholders.
• Develop customer-facing relations with engineers, buyers, and program management at OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, and write reports per requirements.
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks.

Skills

Supply chain management

Production planning

Quality

Operations

ERP systems (SAP)

Tools

SAP

Job description

Job Requirements

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

What You Will Do:

• Supply chain management and production planning support at OEM site(s)
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products to key stakeholders
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks

What You Will Bring:

• Experience in supply chain management aspects/production planning/quality/operations
• Shop floor experience preferred
• Strong relationship building/teamwork skills
• Experience in using SAP or similar ERP systems
• Ability to clearly communicate shortage status at both the working and executive levels

Work Requirements: We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position will be performed at a supplier site in Erie, PA.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements: Due to the nature of the work, only travel to the supplier is required.