Delivery Assurance Field Representative (Part-Time)

Quest Global; Buffalo (NY); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Quest Global is seeking a supply chain/production planning professional to support OEM site(s) in Elma, NY. The role focuses on observing data, analyzing parts and processes, and ensuring timely delivery through MRP monitoring and action tracking.

You will build relationships with engineers, buyers, and program managers at both OEM and supplier levels, manage part transitions, and create clear documentation and work instructions to drive best practices and repeatability.

Qualifications

• Experience in supply chain management, production planning, quality and operations.
• Shop floor experience preferred.
• Ability to clearly communicate shortage status at both working and executive levels.

Responsibilities

• Supply chain management and production planning support at OEM site(s).
• Gather data, observe and analyze to resolve engineering questions and part non-conformances.
• Monitor MRP, schedules, WIP, and non-conformances against delivery dates; revise as needed.
• Identify bottlenecks, conduct gap analysis, create mitigation plans and track actions to closure.
• Create and maintain Line of Balance to monitor production flow and ensure on-time delivery.
• Develop customer-facing relationships with engineers, buyers and program management at OEM and supplier levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop and enhance work instructions to implement best practices and repeatable tasks.

Skills

Supply chain

Production planning

Quality operations

Shop floor

Relationship building

SAP ERP

Communication

Tools

SAP ERP

Job description

Job Requirements

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 400 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

What You Will Do:

• Supply chain management and production planning support at OEM site(s)
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products to key stakeholders
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks

What You Will Bring:

• Experience in supply chain management aspects/production planning/quality/operations
• Shop floor experience preferred
• Strong relationship building/teamwork skills
• Experience in using SAP or similar ERP systems
• Ability to clearly communicate shortage status at both the working and executive levels

Pay Range: $35.00-$40.00/hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position will be performed at a supplier site in Elma, NY.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements:

Due to the nature of the work, only travel to the supplier is required.