Delivery Assurance Agent

Verify Incorporated; Saginaw (MI); On-site; USD 37,000 - 51,000; Full time

Job summary

Verify Incorporated in Michigan seeks a Delivery Assurance Agent to represent the customer on-site at the supplier facility north of Detroit. The role covers reviewing orders, demand, and production priorities, tracking WIP and shipments, and supporting recovery actions.

Candidates will coordinate with supplier operations, supply chain, quality and procurement teams, providing daily status updates and contributing to weekly reviews.

Qualifications

• Experience in supply chain, supplier performance, or expediting.
• Experience in supplier recovery, delivery assurance, or crisis management.
• Strong WIP tracking, production status, bottleneck management, and shipment follow-up.
• Ability to challenge commitments, drive action, and escalate risks.
• Excellent Excel skills and data handling.

Responsibilities

• Acting as the customer representative on-site at the supplier facility.
• Reviewing supplier orders, customer demand and production priorities.
• Tracking Work-In-Progress, production orders, inventory coverage, bottlenecks and shipment status.
• Supporting supplier recovery plans and following up on agreed actions.
• Identifying risks to delivery commitments and escalating issues where required.
• Coordinating with supplier operations, supply chain, quality and procurement teams.
• Supporting visibility of material, component and subcontracted operation requirements.
• Assisting with sub-tier supplier risks where these impact delivery performance.
• Providing daily status updates on recovery progress, delivery outlook and key risks.
• Supporting weekly reporting and stakeholder reviews.

Skills

Supply chain experience

Expediting

Production control

Manufacturing operations

Quality

Communication skills

Team coordination

Tools

Microsoft Excel

Job description

Overview

Industry: Energy

Position: Delivery Assurance Agent

Location: North of Detroit, MI, USA

Duration: Min. 3 months

Frequency: Approx. 10 hours per month onsite

Compensation: $32.00 per hour

Brief Job Description

• Acting as the customer representative on-site at the supplier facility.
• Reviewing supplier order books, customer demand and production priorities.
• Tracking Work-In-Progress, production orders, inventory coverage, bottlenecks and shipment status.
• Supporting supplier recovery plans and following up on agreed actions.
• Identifying risks to delivery commitments and escalating issues where required.
• Coordinating with supplier operations, supply chain, quality and procurement teams.
• Supporting visibility of material, component and subcontracted operation requirements.
• Assisting with sub-tier supplier risks where these impact delivery performance.
• Providing daily status updates on recovery progress, delivery outlook and key risks.
• Supporting weekly reporting and stakeholder reviews.

Experience Requirements

• Previous experience in supply chain, supplier performance, expediting, production control, manufacturing operations or quality.
• Experience in supplier recovery, delivery assurance, operational recovery or industrial crisis management is strongly preferred.
• Strong understanding of WIP tracking, production status, capacity constraints, bottleneck management and shipment follow-up.
• Ability to challenge supplier commitments, drive action closure and escalates risks in a high-pressure environment.
• Strong Microsoft Excel skills required.
• Excellent communication skills, with the ability to work across customer, supplier and multi-functional teams.
• Must have a mobile phone and laptop