Delivery and Change Manager

Vertex Solutions Inc.; New York (NY); Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

Vertex Solutions Inc. is seeking an Experienced Delivery Manager to drive cross-workstream execution, manage changes, and ensure timely platform upgrades in a cloud-centric environment.

You will lead Agile ceremonies, track dependencies and risks, and coordinate release governance with engineering leaders and executives. A strong background in Azure DevOps and OCM is required.

Formación

• Master's Degree with 6+ years of relevant full-time work experience or Bachelor's Degree with 8+ years of experience.
• Experience leading technical delivery, program management, or release pipelines across complex cloud environments.

Responsabilidades

• Delivery management across multiple workstreams (Platform Operations, Data Engineering, Platform Data Governance) and facilitation of Agile ceremonies.
• Design and execute operational change management frameworks, training guides, and communications for platform upgrades and cloud feature releases.
• Map inter-workstream dependencies, manage platform-level risk, and ensure predictable timelines.
• Author data-driven status updates and KPI dashboards for engineering leadership and business stakeholders.
• Lead production readiness reviews and release governance checkpoints to verify compliance and runbooks.

Conocimientos

Delivery management

Change management

Agile tooling

Azure DevOps

Stakeholder communications

Risk tracking

Educación

Master's degree + 6 years experience

Bachelor's degree + 8 years experience

Herramientas

Azure DevOps

Google Cloud Platform

Descripción del empleo

• Delivery Management Across All Workstreams: Direct and facilitate delivery across parallel platform workstreams (including Platform Operations, Data Engineering, and Platform Data Governance), steering Agile ceremonies, tracking technical deliverables, and ensuring execution velocity.
• Change Management & Rollout Coordination: Design, establish, and execute the operational change management (OCM) frameworks, training guides, and communications necessary to prepare the organization for platform upgrades, migration rollouts, and new cloud feature releases.
• Dependency, Risk, & Milestone Tracking: Proactively map out inter-workstream dependencies, identify critical path blockages, and manage platform-level risk logs, implementing mitigation strategies to ensure predictable platform timelines.
• Stakeholder Communication & Status Reporting: Author and publish transparent, data-driven status updates, dashboards for key performance indicator (KPI), adherence to agreed upon service level agreement / objective (SLA/O) and strategic reports for engineering managers, executive leadership, and business stakeholders.
• Release Governance & Readiness Reviews: Define, implement, and lead formal production readiness reviews (PRRs) and release governance checkpoints to verify compliance, architectural alignment, operational runbooks, and rollback plan viability before deployment.
• Agile Tooling & Workflow Optimization: Own and configure the platform's delivery management tools (i.e. Azure DevOps) to maintain work visibility, epic-to-task traceability, and automated sprint metrics.
• Lead and develop a team through coaching, performance management, and effective work assignment to drive aligned execution and business outcomes.

Work Experience

• Proven experience leading technical delivery, program management, or release pipelines across complex cloud environments, such as Google Cloud Platform (GCP) or comparable platforms, required
• Strong expertise in Organizational Change Management (OCM) frameworks, change impact analysis, and platform rollout coordination, required
• In-depth knowledge of Agile delivery tools and planning suites (specifically Azure DevOps) for tracking sprints, epics, and work velocity, required
• Demonstrated track record in release governance, including establishing deployment gateways, checklist auditing, and conducting operational readiness reviews, required

Qualifications

• Master's Degree and a minimum of 6 years relevant full-time work experience or
• Bachelor's Degree and a minimum of 8 years relevant full-time work experience

Licenses and Certifications

• Driver's License Required
• Project Management Professional (PMP) or PMI-ACP Preferred

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.