Delinquency & Remediation Specialist I

Banterra Bank; Marion (IL); On-site; USD 22,055 - 25,361; Full time

Benefits offered by this job

Paid time off

Medical and dental insurance

401(k) plan

Tuition assistance

Job summary

Banterra Bank is seeking a Loss Mitigation Specialist I in Marion, IL to manage defaulted accounts and recovery payments.
The ideal candidate should have excellent communication skills, attention to detail, and experience or coursework in finance or banking. Key responsibilities include contacting delinquent accounts, processing payments, and ensuring compliance with regulatory standards.

The position offers a supportive work environment with various employee benefits, including paid time off, medical and dental insurance, and tuition assistance.

Qualifications

• Detail-oriented and proactive with strong analytical and communication skills.
• Experience or coursework in finance or banking is highly beneficial.
• Current driver's license with reliable transportation required.

Responsibilities

• Process recovery payments and assist customers with payments.
• Perform loan remediation and follow-up procedures.
• Regularly contact delinquent accounts and work out payment arrangements.

Skills

Excellent communication skills

Analytical skills

Proficient computer literacy

Ability to maintain composure under stress

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Banterra Bank is seeking a Loss Mitigation Specialist I in Marion, IL to manage defaulted accounts and recovery payments.
The ideal candidate should have excellent communication skills, attention to detail, and experience or coursework in finance or banking. Key responsibilities include contacting delinquent accounts, processing payments, and ensuring compliance with regulatory standards.

The position offers a supportive work environment with various employee benefits, including paid time off, medical and dental insurance, and tuition assistance.