Delicatessen Counter Specialist

Hy-Vee; Savage (MN); Sur place; USD 19 000 - 23 000; Plein temps

Résumé du poste

Hy-Vee in Savage, MN is seeking a Delicatessen Clerk to handle food safely, maintain a clean work area, and deliver friendly, efficient customer service at the delicatessen counter. You will run department registers, take orders, and assist teammates to ensure a positive shopping experience for customers.

Responsibilities include greeting customers, learning names, stocking, production planning, and strict hygiene adherence.

Qualifications

• Must be able to understand and follow verbal or demonstrated instructions.
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

Responsabilités

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the delicatessen counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews orders for the day.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Ensures adequate food supply is ready and on hand and develops production lists.
• Anticipates product needs for the department daily.
• Prepares, finishes, and replenishes product as necessary.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Connaissances

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Formation

Less than high school or equivalent experience

Outils

Slicer

Cash register

Description du poste

Hy-Vee in Savage, MN is seeking a Delicatessen Clerk to handle food safely, maintain a clean work area, and deliver friendly, efficient customer service at the delicatessen counter. You will run department registers, take orders, and assist teammates to ensure a positive shopping experience for customers.

Responsibilities include greeting customers, learning names, stocking, production planning, and strict hygiene adherence.