Deli Team Leader: Customer Experience Coach

Kroger Family of Companies; Oak Park (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Kroger Family of Companies in Oak Park, MI, is seeking a deli department supervisor to lead a team and deliver a friendly, high‑quality customer experience.

You will interview, train, evaluate performance, reward and coach associates, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety. Ensure food safety and department standards are consistently met.

Qualifications

• Effective communication and customer service skills.
• Knowledge of basic math for handling transactions and counts.
• Ability to handle stressful situations.
• Ability to lead other associates and supervise.
• Flexibility in work schedule and shift coverage.
• Successful completion of basic and supervisory skills.

Responsibilities

• Create uplifting, friendly customer experiences through exceptional service.
• Interview, train, evaluate performance, reward and coach associates.
• Plan and prioritize work activities; use time efficiently.
• Identify and resolve problems; analyze information and develop solutions.
• Communicate store, department, and job information to associates.

Skills

Effective communication

Customer service

Basic math

Leadership

Flexibility

Supervisory skills

Job description

Kroger Family of Companies in Oak Park, MI, is seeking a deli department supervisor to lead a team and deliver a friendly, high‑quality customer experience.

You will interview, train, evaluate performance, reward and coach associates, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety. Ensure food safety and department standards are consistently met.