Deli Lead

Shopfroehlichs; Three Oaks (MI); On-site; USD 22,041; Full time

Benefits offered by this job

Paid time off

Free shift meals

Growth opportunities

Job summary

Shopfroehlichs in Three Oaks is looking for a full-time Deli Team Lead to manage daily deli operations and ensure exceptional customer service. This role requires lifting capabilities, problem-solving skills, and a strong collaborative spirit.

The ideal candidate will have a high school diploma or equivalent and ServSafe certification. We offer competitive pay of $16.00/hour, paid time off, and opportunities for growth. Join our supportive team and thrive in a fun work environment!

Qualifications

• Ability to frequently lift 25 lbs. and occasionally lift 60 lbs.
• Ability to read, write, follow instructions, and perform simple math calculations.
• Schedule flexibility for working evenings, weekends, or holidays as needed.

Responsibilities

• Manage daily deli operations and customer satisfaction.
• Train staff and ensure adherence to food safety procedures.
• Prepare products for party trays and special orders.

Skills

Customer service

Team collaboration

Problem-solving

Education

High school diploma or equivalent

ServSafe certification

Tools

POS systems

Cutting tools

Grills and ovens

Job description

Froehlich's, and we're on the hunt for a full-time Deli Team Lead who keeps customer service at the forefront and can lead efficient daily operations. If that sounds like you, keep reading to learn how you can thrive with our Three Oaks, MI team!

DELI TEAM LEAD HIGHLIGHTS

Pay & Benefits

• Competitive pay of $16.00/hour
• Paid time off (PTO)
• Free shift meals
• Growth and advancement opportunities

What You'll Be Doing

You'll be in charge of our daily deli operations and will play an important part in our day‑to‑day efficiency and customer satisfaction! We're known for providing fresh products and amazing customer service, and you'll help uphold our incredible reputation. You'll manage our deli products and prepackaged display food, accurately preparing, wrapping, weighing, and pricing products throughout the day. With a polite and professional attitude, you'll answer customers' questions, accurately complete their orders, and hand out free samples to help grow sales. You'll manage your team as they do the same, making sure they follow all food safety and sanitation procedures.

This role involves properly operating various equipment, including POS (point‑of‑sale) systems, cutting tools, scales, small grills and ovens, and more. You'll rotate products to ensure freshness, ensure accurate orders to prevent food waste, and help with general cleaning. As a team lead, you'll also be responsible for training staff, promptly addressing issues, and sending team members home if we're overstaffed for the day. You'll cash out customers, prepare products for party trays and special orders, and jump in wherever you're needed to help make every day a great one!

WHAT YOU BRING

• Ability to frequently lift 25 lbs. and occasionally lift 60 lbs.
• Ability to read, write, follow instructions, and perform simple math calculations
• Solid problem‑solving skills
• Schedule flexibility for working evenings, weekends, or holidays as needed

Preferred Deli Team Lead Qualifications

• ServSafe certification
• High school degree or an equivalent combination of education and work experience
• Team spirit and strong collaboration/interpersonal skills

ABOUT US

Over the years we have expanded to a bakery, full‑service restaurant, bar, and retail liquor store. From simple shopping to catering needs, we do it all! As a woman‑owned business, we take pride in our ability to provide a diverse set of services and products to our customers, ensuring we exceed their expectations. Everything from food dishes at our restaurant to items in our retail store, we want all our products and services to be the best! We even work with local farmers, so our products are straight from the farm to our customers' tables! With us, our guests can always look forward to delicious food, great products, and excellent customer service.

We consider our employees family! We do everything we can to accommodate our staff. As a very tight‑knit group, we support each other and make sure that everyone is successful. We value integrity, transparency, and inclusion as well as longevity and perseverance. Everyone is welcome to join us! We offer great benefits, a fun environment, and a supportive team.

We're excited to meet our new Deli Team Lead. Click "Apply" now!

Must have the ability to pass a background check.