DELI/LEAD CLERK

Kroger; Bloomfield Hills (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth programs

Job summary

Kroger is seeking a Deli Department Supervisor in Bloomfield Hills, MI, to lead daily deli operations and deliver exceptional customer service. You will supervise associates, manage inventory, ensure food safety, and support budget and loss prevention efforts.

This role emphasizes teamwork, product knowledge, and adherence to company guidelines to drive department performance. You will train staff, respond to customer inquiries, and promote deli specials while maintaining quality standards and

Qualifications

• Knowledge of basic math
• Ability to handle stressful situations
• High school education or equivalent preferred
• Deli experience required

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to help achieve store goals.
• Establish performance goals for department and empower associates to meet targets.
• Train and develop associates on performance and participate in the appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain knowledge of products in the department and respond to questions.
• Slice deli meats and cheeses to customers’ requests using proper deli equipment.
• Offer product samples to help customers discover new items.
• Inform customers of deli specials.
• Provide customers with fresh products in the correct portion size.
• Recommend deli items to customers to meet their needs.
• Use deli equipment according to guidelines.
• Prepare foods according to food temperature logs.
• Inform associates about promotions.
• Stay current with ads.
• Assist Food Service Manager with budget, profit and loss reviews.
• Assist in planning, organizing and supervising inventory.
• Train on inventory/stocking and Computer Assisted Ordering.
• Adhere to food safety regulations and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Notify management of accidents and safety risks.
• Perform essential functions with or without accommodation.

Skills

Deli experience

Basic math

Stress management

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers’ requests using proper deli equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli items to customers to ensure they get the products they want and need.
• Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
• Stay current with present, future, seasonal and special ads.
• Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Assist Food Service Manager in planning, organizing and supervising the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math Ability to handle stressful situations
• High school education or equivalent preferred
• Deli experience

Job Info

• Job Identification 226046
• Job Category Store Operations
• Posting Date 09/08/2026, 04:00 AM
• Locations 3600 W Maple Rd, Bloomfield Hills, MI, 48301, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.