Deli Bakery Lead

Meijer; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement и

Job summary

Meijer in Grand Rapids, MI is seeking a full-time Deli/Bakery Lead to direct daily operations, guide team members, and deliver exceptional customer experiences in a fast-paced store.

You will manage food quality and safety, oversee prep and presentation of deli items, mentor staff, and collaborate with leadership to achieve department goals while upholding Meijer standards and culture.

Qualifications

• Passion for customer service and teamwork.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Food Handler Certification required.

Responsibilities

• Inspect and ensure food quality, safety, and proper temperatures.
• Serve as front-line representative and meet customer needs.
• Oversee preparation of fresh foods and deli items; ensure quality and presentation.
• Maintain shelves and inventory levels; manage stock and displays.
• Lead and mentor team; train new staff as needed.

Skills

Customer service

Communication

Mentoring

Team leadership

Education

Food Handler Certification

Job description

• Team member discount

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Full-Time Opportunity, Open Availability

Provides direction related to operations, processes, and conditions of the Deli/Bakery area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What You’ll Be Doing

• Food Quality & Safety: Inspect and reject substandard produce, maintain proper temperature control, verify expiration dates, and dispose of unsellable items.
• Customer Service: Serve as a front-line representative, engaging customers with a positive attitude and ensuring their needs are met.
• Food Preparation & Service: Oversee the preparation of fresh foods, baked goods, and deli items; ensure presentation and quality meet company standards.
• Inventory & Stocking: Ensure shelves and counters are stocked with fresh, high-quality products; manage inventory levels and reorder points.
• Cleaning & Maintenance: Conduct detailed cleaning of work areas, equipment, and displays; maintain food safety standards.
• Problem Solving: Address customer complaints, resolve service issues, and ensure smooth daily operations.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring With You (Qualifications)

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
• Experience in fresh food, deli, or bakery operations preferred.
• Food Handler Certification required.
• Ability to work independently and as part of a team.
• Knowledge of food safety regulations and quality control.