Deli & Retail Customer Service Associate

Fivestar; Russell Springs (KY); On-site; USD 26,000 - 32,000; Full time

Job summary

FiveStar is seeking a Customer Service Representative in Russell Springs, KY. You will greet customers, handle fast-paced sales at the register, and ensure deli areas are clean and well stocked.

The role requires flexibility for different shifts and a strong emphasis on food safety and customer care. The position involves preparing food with standard equipment, maintaining PAR levels, promoting daily specials, and keeping the store clean and compliant with safety rules.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Customer service

Sales transactions

Multi-tasking

Team player

Professional appearance

Excellent attendance

Basic computer skills

Tools

POS system

Job description

FiveStar is seeking a Customer Service Representative in Russell Springs, KY. You will greet customers, handle fast-paced sales at the register, and ensure deli areas are clean and well stocked.

The role requires flexibility for different shifts and a strong emphasis on food safety and customer care. The position involves preparing food with standard equipment, maintaining PAR levels, promoting daily specials, and keeping the store clean and compliant with safety rules.