Deli Programs Lead — Broker Partnerships & Training

Tyson Foods; Springdale (AR); On-site; USD 115,000 - 165,000; Full time

Job summary

Tyson Foods is seeking a Senior Program Manager to oversee broker partnerships and lead the deli labor tech program, ensuring training delivery, operational execution, and alignment with Walmart Deli standards and labor strategies.

You will connect brokers, field operations, and internal teams to drive consistency, adoption, and performance at store level, with a focus on governance, KPI tracking, and cross-functional collaboration. 25% travel required.

Qualifications

• Bachelor’s degree in Business or related field (or equivalent experience).
• 7+ years of experience in program management, operations, training, or vendor management.
• Experience managing third-party vendors or broker relationships.
• Strong understanding of store operations, labor models, or frontline workforce enablement.
• 25% travel

Responsibilities

• Serve as the primary point of contact for the deli broker partner, ensuring alignment to expectations, scope of work, and performance standards.
• Establish and manage broker governance, including cadence calls, performance reviews, issue resolution, and escalation processes.
• Define, track, and report on broker KPIs related to training delivery, store coverage, execution quality, and field readiness.
• Partner with Legal, Finance, and Procurement to support contract management, renewals, and compliance.
• Ensure broker activities align with Deli operational priorities, labor models, and food safety requirements.
• Identify opportunities to improve broker effectiveness, efficiency, and value delivery.
• Develop and manage integrated program plans, timelines, dependencies, and milestones.
• Provide clear, concise status updates and insights to senior leadership and key stakeholders.
• Champion the adoption of AI and automation capabilities across deli programs to improve training effectiveness, operational consistency, and real-time performance visibility.

Skills

Communication

Influencing

Problem-solving

Cross-functional leadership

Education

Bachelor's degree in Business or related field

Job description

Tyson Foods is seeking a Senior Program Manager to oversee broker partnerships and lead the deli labor tech program, ensuring training delivery, operational execution, and alignment with Walmart Deli standards and labor strategies.

You will connect brokers, field operations, and internal teams to drive consistency, adoption, and performance at store level, with a focus on governance, KPI tracking, and cross-functional collaboration. 25% travel required.