Deli Operations Leader

Refuel Market; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Discounted gas

Free drinks & food discounts

401K

Referral bonuses

Job summary

Refuel is seeking a Deli Manager in Durham, NC to lead deli operations, ensure food safety, and uphold company standards. You will manage inventory, control costs, and maintain a clean, customer-focused environment while delivering quality products and service.

This full-time role requires flexible hours, including evenings and weekends, and a collaborative leadership style to coach team members, monitor performance, and drive profitability.

Qualifications

• Experience leading a deli or food-service team.
• Experience using store reports and P&L to drive change.
• Strong customer service and communication skills.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Lead and develop a team that delivers friendly, efficient, and high-quality service.
• Oversee all deli operations, ensuring compliance with food safety and sanitation standards.
• Manage inventory levels, ordering, and waste control to meet company and financial goals.
• Analyze sales and financial data to identify opportunities and improve profitability.
• Ensure food quality, freshness, and proper product presentation at all times.
• Recruit, train, and coach team members to achieve performance and service standards.
• Schedule and supervise deli staff to ensure adequate coverage and operational efficiency.
• Maintain vendor relationships and verify order accuracy and product quality.
• Support a clean, safe, and compliant work environment by conducting regular inspections.
• Model professional behavior, uphold company policies, and perform additional duties as needed.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Skills

Team development

P&L insights

Decision making

Customer service

Reliability

Organization

Multitasking

Initiative

Education

Retail, food service, or customer service experience

Job description

Refuel is seeking a Deli Manager in Durham, NC to lead deli operations, ensure food safety, and uphold company standards. You will manage inventory, control costs, and maintain a clean, customer-focused environment while delivering quality products and service.

This full-time role requires flexible hours, including evenings and weekends, and a collaborative leadership style to coach team members, monitor performance, and drive profitability.