Deli Operations Lead — Shift Supervisor (Flexible Schedule)

Pilot Company; West Tappan (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Deli Supervisor to oversee restaurant operations during non-peak hours, ensuring standards are met and tasks are completed efficiently.

You will guide team members, monitor food prep and cash handling, and support the Deli General Manager in executing plans and maintaining safety and cleanliness across shifts. The role requires supervising hourly staff, enforcing PTC hospitality standards, and ensuring product freshness.

Responsibilities

• Maintains PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Assists management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable PTC Hospitality standards
• Provides direction to team members during shift
• Ensures deli cleaning processes and methods are followed
• Monitors labor usage and break policy
• Adheres to deli plans/objectives as set by Deli General Manager
• Assists with training and cross training of team members as directed
• Adheres PTC processes and policies
• Monitors register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members are adhering PTC’s dress code standards
• Follows all maintenance processes and methods
• Advises Deli General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of PTC marketing and ensures products are available and fresh
• Works hourly positions
• Other duties as assigned by management

Job description

Pilot Company is seeking a Deli Supervisor to oversee restaurant operations during non-peak hours, ensuring standards are met and tasks are completed efficiently.

You will guide team members, monitor food prep and cash handling, and support the Deli General Manager in executing plans and maintaining safety and cleanliness across shifts. The role requires supervising hourly staff, enforcing PTC hospitality standards, and ensuring product freshness.