Deli Operations Lead: Guest Experience & Training

Albertsons Companies; Lubbock (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Albertsons Companies seeks a Food Service Operations Manager to lead guest relations and department standards on shift. You will train and develop team members, ensure food safety, and maintain high product quality.

The role requires coordinating interviews, scheduling, and performance, while driving morale and collaboration with the department leadership team to meet financial targets.

Qualifications

• Minimum 2 years of Deli or Food Service management experience, or equivalent leadership role.
• Strong customer service orientation and guest relations.
• Ability to train, schedule, and supervise department staff.
• Proven ability to meet financial goals and manage assets.

Responsibilities

• Acknowledge, greet, and engage guests as they enter the department.
• Interview, train, and develop department team members; assist with scheduling and performance.
• Communicate information to the department and maintain positive team morale.
• Ensure food safety procedures and product quality standards are met during shifts.
• Lead production planning and merchandising with the Department Manager and leadership team.

Skills

Leadership

Guest service

Communication

Team management

Problem solving

Education

High School Diploma or equivalent

Tools

MS Word

Excel

Email

Job description

Albertsons Companies seeks a Food Service Operations Manager to lead guest relations and department standards on shift. You will train and develop team members, ensure food safety, and maintain high product quality.

The role requires coordinating interviews, scheduling, and performance, while driving morale and collaboration with the department leadership team to meet financial targets.