Deli Operations Lead: Customer Experience & Growth

Town Pump Company; Billings (MT); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Paid Time Off

Job summary

Town Pump Company is seeking a motivated Store Deli Manager in Billings, MT to support the store manager with leadership, budgeting, and deli operations. The role focuses on customer service, staff development, inventory control, and maintaining high food safety standards in the deli area.

You will supervise daily activities, conduct employee training, and ensure proper vendor handling and shelf management while promoting safety and teamwork across the store.

Responsibilities

• Assist store manager in supervisory decisions aligned with Town Pump standards, including planning and controlling expenses and food costs.
• Lead daily operations focusing on customer service and convenience store duties.
• Conduct new employee orientation and ongoing training; document performance.
• Perform daily walk-throughs, prioritize tasks, delegate, and follow up.
• Maintain deli inventories, order supplies, rotate stock, monitor expiration dates.
• Ensure deli area sanitation, proper food prep, and kitchen/store safety.
• Check in deli vendors, verify orders, and manage shelf life and packaging accuracy.
• Complete ServSafe certification and retain a valid driver’s license.

Job description

Town Pump Company is seeking a motivated Store Deli Manager in Billings, MT to support the store manager with leadership, budgeting, and deli operations. The role focuses on customer service, staff development, inventory control, and maintaining high food safety standards in the deli area.

You will supervise daily activities, conduct employee training, and ensure proper vendor handling and shelf management while promoting safety and teamwork across the store.